Brian Bowman
Saint Paul
Summary
Dynamic retail leader with extensive experience at The Home Depot Inc, driving annual sales up to $47 million. Proven expertise in sales management and employee training, achieving an 87% associate commitment score. Exceptional in enhancing store operations and customer service, fostering a culture of performance improvement and professional development.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Store Manager
The Home Depot Inc
Shakopee
03.2017 - 03.2025
- Oversaw daily operations, generating annual sales between $35 million and $47 million.
- Directed operational strategies to enhance efficiency and drive revenue growth.
- Led and mentored up to 150 employees, fostering professional development and performance improvement.
- Increased associate commitment score from 62% to 87% on voice of the associate survey.
- Managed inventory tracking and physical counts, achieving shrink goal in 7 of 8 years.
- Trained employees, resulting in promotion of 12 supervisors to assistant managers and four to store manager.
- Resolved customer complaints in a timely manner.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established customer service standards and ensured compliance among staff members.
- Developed strategies to maximize sales and profitability across all departments.
Operation Assistant Manager
The Home Depot Inc
Minot
02.2013 - 03.2017
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Delegated work to staff, setting priorities and goals.
- Directly oversaw operations of receiving, Front end, Service Desk, and Pro sales.
Specialty Assistant Store Manager
The Home Depot Inc
Apple Valley
04.2010 - 02.2013
- Coached and developed store associates through formal and informal interactions.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Drove large ticket sales in flooring, appliances, kitchens, and Milwork.
Merchandising Assistant Store Manager
The Home Depot Inc
Mankato
11.2004 - 04.2010
- Reviewed daily sales and inventory levels to ensure accuracy of product availability.
- Maximized sales opportunities through effective management of merchandise flow from backroom storage to store shelves.
- Maintained strong relationships with customers by addressing their concerns promptly and professionally.
- Organized seasonal markdowns according to corporate guidelines while ensuring profitability objectives were met.
- Implemented strategies designed to increase customer engagement with products and services.
- Developed visual merchandising plans for store displays, including window displays and promotional campaigns.
Education
Some College (No Degree) - Law Enforcement
Minnesota State University, Mankato
Mankato, MNSkills
- Sales management
- Inventory management
- Employee training
- Customer service
- Visual merchandising
- Performance evaluation
- Exceptional leader
- Store operations
Certification
- USA hockey level 4 coaching certified
- First responder trained
- CPR certified
Timeline
Store Manager
The Home Depot Inc
03.2017 - 03.2025
Operation Assistant Manager
The Home Depot Inc
02.2013 - 03.2017
Specialty Assistant Store Manager
The Home Depot Inc
04.2010 - 02.2013
Merchandising Assistant Store Manager
The Home Depot Inc
11.2004 - 04.2010
Some College (No Degree) - Law Enforcement
Minnesota State University, Mankato
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