Brian Reimer
Andover,MN
Summary
Accomplished leader with a proven track record at Target Corporation, enhancing team performance and customer satisfaction through effective coaching and exceptional service delivery. Expert in operations management and staffing development. Spearheaded the launch of a first-ever liquor store, exceeding sales targets by 20%. Skilled in merchandise display and operational change management. Proven driver of significant improvements in brand awareness and guest experience.
Overview
15
15
years of professional experience
Work History
Retail Coverage Merchandiser
Acosta Sales & Marketing
06.2022 - Current
- Enhanced product visibility by executing strategic merchandise displays and store layouts.
- Client approval (star) rating of 4.96 out of possible 5.0 over three years of service
- Strengthened vendor partnerships through consistent communication and collaboration on product launches and promotions.
- Contributed to increased sales volume by actively participating in seasonal resets and planogram updates as needed.
- Improved customer satisfaction with personalized assistance, identifying needs, and providing recommendations.
- Served as a reliable resource for store managers, providing insights on product performance and sales data to inform future purchasing decisions.
- Conducted regular store audits to assess compliance with company standards and identify areas for improvement.
Executive Team Leader. General Merchandise
Target Corporation
03.2019 - 10.2021
- Lead operations team in $93M Super Target with 5% sales comp in 2019, top ten volume Target Stores in the chain.
- Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
- Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
- Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.
- Managed risk effectively through proactive identification of potential issues and implementation of mitigation strategies.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Implemented best practices in financial management to optimize budget allocation and resource utilization.
- Led cross-functional teams for streamlined communication and efficient project execution.
Executive Team Leader, Food & Beverage
Target Corporation
08.2013 - 02.2019
- Lead total store food and beverage business in a 93M Super Target, overseeing 5 direct reports and 100+ team members.
- Lead the implementation of the first liquor store on-site. Staffed, trained, developed new team members. Exceeded sales by 20% first year of sales.
- Drove vendor accountability to in-stock, service, and delivery time deadlines.
- Ensure all food and beverage departments are compliant with all state sanitation laws.
- Organize and lead monthly meeting with food and beverage team leaders/direct reports.
- Manage schedules, staffing plans, inventory levels, and food orders to ensure optimal operations and guest satisfaction.
Executive Team Leader, Hardlines/Guest Experience
Target Corporation
10.2009 - 07.2013
- Lead sales floor process operations and guest experience for a $30M stores, managing the development of 7 area managers and 150+ hourly team members.
- Owned strategy for executing all sales floor merchandising, pricing, and signing workflow.
- Store planning captain for all large Target in-store events and key holiday seasons including Back to School and Black Friday.
- Oversaw strategy for Target loyalty program. Drove YOY improvement in Target credit card penetration and overall guest satisfaction.
- Lead staffing strategy for sales floor and guest service work centers- recruiting, interviewing, hiring, on-boarding, and training.
Education
No Degree -
North Hennepin Community College
Minneapolis, MNSkills
- Operations Management
- Customer Service
- Staffing and Development
- Performance Management
- Operational Change Management
- Food & Beverage Safety Management
- Merchandise display
- Brand awareness
Timeline
Retail Coverage Merchandiser
Acosta Sales & Marketing
06.2022 - Current
Executive Team Leader. General Merchandise
Target Corporation
03.2019 - 10.2021
Executive Team Leader, Food & Beverage
Target Corporation
08.2013 - 02.2019
Executive Team Leader, Hardlines/Guest Experience
Target Corporation
10.2009 - 07.2013
No Degree -
North Hennepin Community College
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