Brianah Rode
Duluth
Summary
Knowledgeable professional with a background in team oriented environments. Experienced in bringing quality care and optimal service to patrons. Eager to apply new knowledge and skills of phlebotomy into the field. Actively demonstrates dependability and strives to maintain strong positive relations in the workplace.
Overview
8
8
years of professional experience
Work History
Team Member
Culver's
07.2022 - Current
- Prepared quality food in accordance with food safety regulations.
- Engaged with customers to provide exceptional service experience
- Contributed to team success by completing jobs quickly and accurately.
- Assisted in training new employees for success in a high paced environment.
- Accurately exchange money for goods purchased by the customer.
Team Member
Holiday Gas Station
12.2019 - 08.2020
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Handled costumer questions and complaints promptly to ensure repeat business
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Maintained a clean and organized work environment for optimal customer comfort.
Team Member
Arby's
07.2018 - 05.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained effective communication between back of house ans front of house.
- Promptly delivered food to costumers to assure the highest quality product is received.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Ensured compliance with health and safety regulations in food handling and fryer operation.
Cashier
Walmart
03.2018 - 06.2018
- Assisted customers with product inquiries and provided exceptional service.
- Greeted customers in the checkout lane and responded to questions with accuracy.
- Helped customers complete purchases, locate items, and apply for store credit cards.
- Restocked and organized merchandise in front lanes.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Certificate - Medical Laboratory Assistant
Lake Superior College
Duluth, MN05-2026
Certificate - Phlebotomy
Lake Superior College
Duluth, MN12-2025
Skills
- Customer Service
- Cash Handling
- Collaboration and Teamwork
- Dependability
- Problem Solving
- Compliance in protocols
- Computer skills
Timeline
Team Member
Culver's
07.2022 - Current
Team Member
Holiday Gas Station
12.2019 - 08.2020
Team Member
Arby's
07.2018 - 05.2019
Cashier
Walmart
03.2018 - 06.2018
Certificate - Medical Laboratory Assistant
Lake Superior College
Certificate - Phlebotomy
Lake Superior College
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