Brianna Corey
Minneapolis
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
8
8
years of professional experience
Work History
Account Manager
Launch 2 Retail, Inc.
12.2021 - Current
- Analyzed market trends to inform strategic recommendations for clients.
- Developed tailored solutions, enhancing client engagement and retention.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Improved overall team productivity by implementing best practices in organization and time management.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
- Coordinated with product development teams to relay client feedback, influencing future product enhancements.
Account Coordinator
Launch 2 Retail, Inc.
02.2021 - 12.2021
- Streamlined communication between clients and internal teams for seamless project execution.
- Coordinated meetings, calls, and demos for [Number]-person account management team.
- Updated internal databases with account information to maintain concise, clear records.
- Developed strong relationships with key stakeholders, fostering trust and long-term collaboration between clients and agency partners.
- Organized regular status meetings with clients to review project progress, address concerns, and align on future objectives.
- Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.
- Facilitated onboarding of new clients, ensuring smooth transition and positive initial experience.
- Monitored industry trends, providing clients with insights and recommendations to stay ahead of competitors.
Sales Team Lead
UGG - Decker Brands
11.2016 - 09.2019
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Created a collaborative work environment that encouraged open communication, resulting in a more cohesive and effective sales team.
- Enhanced customer satisfaction rates by providing exceptional service and addressing customer concerns promptly.
- Facilitated ongoing training sessions to keep the team up-to-date on industry trends, product enhancements, and best practices in selling techniques.
- Monitored individual and team performance metrics, identifying areas for improvement and implementing corrective actions accordingly.
Education
Bachelor of Science - Business & Marketing
University of Minnesota - Twin Cities
Minneapolis, MN05-2020
Skills
- Familiar with Target's POL system
- Sales planning
- Business development
- Attention to detail
- Multitasking
- Team collaboration
- Effective communication
- Product knowledge
- Inventory management
Timeline
Account Manager
Launch 2 Retail, Inc.
12.2021 - Current
Account Coordinator
Launch 2 Retail, Inc.
02.2021 - 12.2021
Sales Team Lead
UGG - Decker Brands
11.2016 - 09.2019
Bachelor of Science - Business & Marketing
University of Minnesota - Twin Cities
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