Summary
Overview
Work History
Education
Skills
Relocating to St. Cloud for college summer / early fall
Timeline
Generic

Brianna Kedrowski

Moundsview

Summary

Skilled in multitasking and time management, contributing to team success and operational efficiency in high-pressure environments.

Energetic Hostess enhancing customer experiences in food service setting. Courteous and friendly when directing customers to tables and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Experienced with guest relations, ensuring warm and welcoming atmosphere. Using effective communication skills to manage guest inquiries and resolve issues promptly. Maintain high standard of service and fostering positive guest experiences.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Demonstrates adaptability and teamwork by seamlessly transitioning between hosting and food running based on shift demands; during slower periods, proactively assist coworkers by bussing tables, running dishes, and maintaining a clean and efficient work environment to support overall service flow and guest satisfaction.

Overview

3
3
years of professional experience

Work History

Host

Crooners Lounge & Supper Club
08.2024 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.


Food Runner

Crooners Lounge & Supper Club
08.2024 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Server

the Peg
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Host

Ole Piper Inn
04.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Front of House Employee

Culver's Restaurant
09.2022 - 08.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.

Education

Irondale High School
New Brighton, MN
06-2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Exceptional communication

Relocating to St. Cloud for college summer / early fall

I am attending St. Cloud Tech and community college.

Timeline

Host

Crooners Lounge & Supper Club
08.2024 - Current

Food Runner

Crooners Lounge & Supper Club
08.2024 - Current

Server

the Peg
06.2024 - Current

Host

Ole Piper Inn
04.2024 - Current

Front of House Employee

Culver's Restaurant
09.2022 - 08.2024

Irondale High School
Brianna Kedrowski