Bricia Oropeza Villegas

• Managed cross-functional teams to ensure operational efficiency across multiple locations.
• Developed and implemented training programs for staff to enhance service quality and customer satisfaction.
• Streamlined inventory management processes, reducing waste and improving stock availability.
• Analyzed sales data to inform strategic decisions and optimize menu offerings based on customer preferences.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained knowledge of current promotions and sales to effectively inform customers.
• Supported store operations by restocking shelves and organizing merchandise displays.
• Processed transactions accurately using point-of-sale systems for efficient checkouts.
• Collaborated with team members to ensure a clean and welcoming store environment.
• Handled customer complaints professionally, providing solutions to improve satisfaction.
• Learned inventory management practices to contribute to stock organization efforts.
• Participated in training sessions to develop sales techniques and product knowledge.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

*porfirming inspections on fall protaction equipment including harnesses, lanyards,ropes and other equipments.

* Applying knowledge of standards and regulations from OSHA and ANSI to the inspection process.

* Keeping detailed logs and record of inspection, including equipment history and inspection dates.

* Determinating if the equipment is can remain in service or if it must be removed, tagged and disposed of.