Britta Vagle
Big Lake
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
3
3
years of professional experience
Work History
Snowbase Experience Guide
Northern Star Council
Rice Lake, WI
01.2025 - Current
- Led outdoor adventure programs, ensuring participant safety and engagement throughout activities.
- Implemented feedback systems from participants to refine program offerings and enhance guest satisfaction.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Developed training materials for new guides, enhancing onboarding experience and knowledge retention.
- Mentored junior guides in best practices for group management and customer service excellence.
- Facilitated team meetings to strategize program improvements and foster collaboration among staff.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
Sioux Beach Assistant
Northern Star Scouting
Birchwood, WS
06.2024 - Current
- Ensured camper safety during aquatic activities in the lake.
- Instructed campers in earning merit badges, enhancing their skills and knowledge.
- Maintained and organized aquatic equipment including sailboats, rowboats, canoes, life jackets, and paddles to ensure safety and readiness for activities.
- Teach aquatic safety
- Perform Lost Bather Dives if the situation requires
- Oversaw maintenance and organization of storm shelter, ensuring safety and accessibility for all campers.
Lifeguard, Swim Instructor
YMCA of The North
Elk River, MN
01.2024 - Current
- Actively guard and ensure the safety of members and guests in the pool area
- Performed lifesaving measures and first aid procedures during emergencies
- Instruct group and private swim lessons
- Managed lifeguard team during pool activities to maintain safety and efficiency
- Cleaned and sanitized hazardous products on pool deck to ensure safe environment
- Interacted with members to address concerns and enhance overall experience
- Close and open the pool and check chemicals
- Attend in-service training
- Served as point guard during pool activities
Education
High School -
Big Lake High School
Big Lake, MN05-2026
NREMT -
Anoka Techinical College
AnokaSkills
- Snow safety techniques
- Safety compliance
- CPR
- First aid
- Environmental awareness
- Problem-solving
- Decision-making
- Team leadership
- Effective communication
- Social perceptiveness
- Interpersonal skills
- Positive engagement
Timeline
Snowbase Experience Guide
Northern Star Council
01.2025 - Current
Sioux Beach Assistant
Northern Star Scouting
06.2024 - Current
Lifeguard, Swim Instructor
YMCA of The North
01.2024 - Current
High School -
Big Lake High School
NREMT -
Anoka Techinical College