Brittany Rasmussen
Anoka
Summary
I've worked in customer service since 2012, I've babysat since I was 11, I'm great with children and adults, I have a positive attitude and love to work. I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Shift Leader
Caribou Coffee
Anoka
08.2021 - Current
- Handling sales with cash and card
- Using TOAST for registers
- Dealing with customers daily
- Training the employees on the register and on the bar.
- Using a coded safe
- Locking a store at night with a key and using an alarm code.
- Showing up on time with a positive attitude.
- Being respectful to my customers.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Evaluated needs of areas and delegated tasks to achieve success in the store.
- Utilized POS systems efficiently for order processing and inventory management.
Customer Service Lead Trainer
Davanni's Pizza & Hot Hoagies
Golden Valley
10.2012 - 08.2021
- Trained new hires on best practices for providing excellent customer service.
- Trained new hires to make sure they were all efficient at making pizzas hoagies pastas dealing with the phones
- Handled cash sales as well as card sales
- Took orders in house and over the phone.
- Went on sales calls to try to get the store more business
- Made sure all customers were happier leaving then they were coming in.
- Keeping a good attendance and attitude.
Education
High School Diploma -
Robbinsdale Armstrong High School
Plymouth, MN12-2013
Skills
- POS system operation
- Cash handling
- Employee training
- Inventory management
- Sales tracking
- Positive attitude
- Hard working
- Good attention to detail
- Great attendance
- Listens well
- Likes to work
References
References available upon request.
Timeline
Shift Leader
Caribou Coffee
08.2021 - Current
Customer Service Lead Trainer
Davanni's Pizza & Hot Hoagies
10.2012 - 08.2021
High School Diploma -
Robbinsdale Armstrong High School