Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Work History
Bartender
1 Year 8 Months
L & T Enterprises | 12.2024 - Current
Managed inventory control, optimizing stock levels to reduce waste and improve cost efficiency.
Collaborated with management to implement promotional events, increasing foot traffic during peak hours.
Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Office Manager
5 Years
Twisted Mechanical | 01.2020 - 01.2025
Oversaw daily operations, scheduling and managing technician workloads to ensure timely job completion and meet customer deadlines.
Provided administrative and operational support to field technicians, facilitating smooth service delivery and enhancing team effectiveness.
Served as central communication point between customers and service teams, ensuring clear information flow and timely issue resolution.
Service Manager
2 Years 9 Months
Legend Companies | 01.2017 - 10.2019
Oversaw daily operations, ensuring adherence to company policies and service standards.
Trained and mentored staff, fostering a culture of excellence in customer service.
Developed and maintained strong client relationships, driving customer satisfaction and loyalty.
Hired, trained and supervised team of service staff members to meet business goals.