Brittney Powlish
Graceville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
Pharmacy Technician
Lewis Drug Pharmacy
09.2025 - Current
- Filled prescriptions accurately, ensuring compliance with pharmacy regulations.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Operated pharmacy software to process transactions and maintain patient records.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Participated in training sessions to enhance knowledge of pharmaceutical products and services.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
Receptionist
Prairie Ridge Hospital and Health Services
07.2013 - 09.2015
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Handled multi-line phone system, directing calls to appropriate departments and addressing inquiries promptly.
- Maintained accurate patient records using electronic health record (EHR) systems for seamless data retrieval.
- Assisted in administrative tasks, including filing, data entry, and managing office supplies inventory.
- Monitored waiting area conditions to provide a welcoming environment for patients and visitors alike.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Cashier
Tri County Coop
09.2010 - 08.2011
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Key holder.
Education
Associate of Applied Science - Medical Administrative Specialist
Alexandria Technical College
Alexandria, Minnesota, MN05-2013
Associate of Applied Science - Medical Coding Specialist
Alexandria Technical College
Alexandria, Minnesota, MN05-2013
Associate of Applied Science - Medical Transciption
Alexandria Technical College
Alexandria, Minnesota, MN05-2013
High School Diploma -
Fargo North High School
Fargo, ND05-2008
Skills
- Problem-solving skills
- Confidentiality and HIPAA
- Answering customer questions
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- HIPAA
- Healthcare regulations
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Appointment scheduling
- Office administration
- Multi-line telephone operation
Timeline
Pharmacy Technician
Lewis Drug Pharmacy
09.2025 - Current
Receptionist
Prairie Ridge Hospital and Health Services
07.2013 - 09.2015
Cashier
Tri County Coop
09.2010 - 08.2011
Associate of Applied Science - Medical Administrative Specialist
Alexandria Technical College
Associate of Applied Science - Medical Coding Specialist
Alexandria Technical College
Associate of Applied Science - Medical Transciption
Alexandria Technical College
High School Diploma -
Fargo North High School