- Enjoy hobbies that combine physical activity with outdoor exploration
- Camping
- Historical Exploration
- Swimming
- Hunting
- Fishing
- Four wheeling
- Snowmobiling
Brody Mortensen
Buffalo
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Carry Out/cashier
Menards
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Bank Teller
CorTrust Bank
03.2023 - 07.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Counted and packaged currency and coins.
- Turned in excess cash to maintain drawer security.
Education
High School Diploma -
Buffalo High School
Buffalo, MN06-2025
Skills
- Customer service
- Cash handling
- Transaction processing
- Relationship building
- Attention to detail
- Time management
- Conflict resolution
- Work ethic and integrity
Certification
Osha 10-hour safety certification
Lettermen in Buffalo High School Trap Team
I have been on the Buffalo High School Trap Team for all 4 years of high school, during that time I received my letterman award.
Interests
Timeline
Carry Out/cashier
Menards
07.2023 - Current
Bank Teller
CorTrust Bank
03.2023 - 07.2023
High School Diploma -
Buffalo High School
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