Brooke Burgemeister
Belle Plaine Aquatic Center
Belle Plaine,MN
1
Certification
5
years of professional experience
Energetic Business Administration junior with a concentration in Supply Chain Management seeking a formal internship. Equips academic training in data science, process optimization, and corporate financial analysis with a strong work ethic and excellent communication skills. Eager to support logistics operations and supply chain strategy.
Work History
Lifeguard/Head Lifeguard
4 Years 2 Months- Monitored pool areas for safety compliance, identifying hazards and implementing corrective actions promptly.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Conducted regular swim tests and assessments for patrons of all skill levels.
- Provided mentorship to junior lifeguards, fostering professional development and promoting a culture of teamwork.
- Collaborated with management to enhance customer service initiatives, improving overall guest experience at the facility.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Maintained cleanliness of pool facilities, ensuring a safe environment for all users.
Private Swim Instructor
3 Months- Instructed individuals in swimming techniques, enhancing comfort and safety in water.
- Designed personalized swim programs for diverse age groups and skill levels.
- Monitored student progress, adjusting lesson plans to meet evolving needs.
- Conducted safety briefings and demonstrations to ensure a secure learning environment.
- Developed water-based fitness classes promoting overall health and wellness among participants.
- Implemented feedback mechanisms for continuous improvement of instructional quality and student satisfaction.
- Increased overall client satisfaction by maintaining open communication with parents and addressing concerns promptly.
Ice Rink Attendant
2 Years 1 Month- Ensured safe ice conditions by regularly monitoring and maintaining rink surface quality.
- Assisted in emergency situations by providing first aid treatment or contacting proper authorities if necessary.
- Delivered customer service by addressing inquiries about schedules, programs, and facility information.
- Coordinated recreational activities to boost user engagement and satisfaction.
- Ensured facility cleanliness through janitorial duties including sweeping, mopping, and sanitizing surfaces.
Restaurant Hostess
3 Months- Greeted and seated guests promptly, ensuring positive first impressions.
- Monitored dining area for guest needs, proactively enhancing service quality throughout shifts.
- Addressed guest inquiries and resolved issues to ensure satisfaction and loyalty.
- Coordinated with kitchen and serving staff to facilitate smooth service flow.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma
- 3.96 GPA
- A Honor Roll [2021-2025]
- Awarded High Honor Student
BBA - Business Administration-Supply Chain Concentration
- Dean's List [Fall 2025]
- Dean's List [Spring 2026]
Skills
Inventory Control Strategies
Analyze Corporate Cash Flow
Evaluate Business Liability
Data Cleaning
Demand Forecasting
Math and Problem Solving
Managing Money and Costs
Understanding Markets
Leadership and Teamwork
Presenting and Public Speaking
Certification
- Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid Training - 06/02/2028
- Water Safety Instructor Training - 04/30/2027
Timeline
Private Swim Instructor
The Ohle Wartburg-Waverly Sports & Wellness Center
02.2026 - 05.2026Read More
Ice Rink Attendant
Belle Plaine Ice Rink
12.2023 - 01.2026Read More
Lifeguard/Head Lifeguard
Belle Plaine Aquatic Center
06.2022 - CurrentRead More
Restaurant Hostess
El Loro
11.2021 - 02.2022Read More
Belle Plaine High School
High School Diploma
Read More
Wartburg College
BBA from Business Administration-Supply Chain Concentration
Read More
Accomplishments
Miss Belle Plaine 2024-2025: As Miss Belle Plaine, I proudly served as our community's primary ambassador, taking on the responsibility of representing our town's unique spirit in vibrant regional parades and through formal public speaking engagements at civic events. In this role, I actively lead hands-on service projects, coordinated educational and fun activities with local youth, and dedicated meaningful time to visiting and honoring our cherished elderly residents.
Wartburg Collegiate Volleyball Team 2025-2026