Brooke Dougherty
MINNEAPOLIS
Summary
Experienced veterinary professional prepared for this role with strong foundation in animal care and medical procedures. Focused on effective team collaboration and delivering consistent results. Reliable in adapting to changing needs with skills in animal handling, patient care, and communication. Known for empathy, attention to detail, and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Vet Assistant
Westgate Animal Hospital
04.2022 - Current
- Facilitated patient intake and initiated withstanding care
- Answered incoming calls regarding client questions
- Facilitated medication prescriptions and refills
- Improved patient care by assisting veterinarians with examinations and treatments.
- Performed diagnostic procedures such as radiographs, bloodwork analysis for comprehensive patient evaluations.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
Vet Assistant/Receptionist
Animal Doctor of Muskego
12.2019 - 01.2022
- Facilitated patient intake and initiated withstanding care
- Improved patient care by assisting veterinarians with examinations, surgical procedures, and treatments.
- Answered incoming calls regarding client questions
- Made appointments
- Orchestrated medication prescriptions and refills
- Did the initial exam on the patients
- Informed clients of test results pertinent to patient health
- Maintained a clean work environment
Front Desk Attendant
University of Minnesota Veterinary Medical Center
04.2020 - 06.2021
- Answered emergency calls at the intake desk at the UMN Veterinary Hospital
- Collaborated with staff and physicians to provide triage care for patients and their families
- Provided clerical services including invoicing, record keeping, and front desk customer service
- Applied critical thinking skills to manage daily obstacles while maintaining professionalism
Call Center
UMN Alumni Center
01.2020 - 04.2020
- Called alumni to ask for donations for the University of Minnesota
- Learned how to efficiently communicate with people over the phone
- Developed great customer service while also learning to deal with problems on my own
Education
BACHELOR OF SCIENCE - Animal Science BS with a focus in veterinary medicine
UNIVERSITY OF MINNESOTA
12.2022
HIGH SCHOOL DIPLOMA -
MUSKEGO HIGH SCHOOL
06.2019
Skills
- Medical record-keeping
- Sample collection
- Client communication
- Vaccine administration
- Veterinary terminology
- Euthanasia assistance
- Sanitation protocols
- Dental procedures
- Surgical assistance
- Anesthesia monitoring
- Animal handling
Timeline
Vet Assistant
Westgate Animal Hospital
04.2022 - Current
Front Desk Attendant
University of Minnesota Veterinary Medical Center
04.2020 - 06.2021
Call Center
UMN Alumni Center
01.2020 - 04.2020
Vet Assistant/Receptionist
Animal Doctor of Muskego
12.2019 - 01.2022
HIGH SCHOOL DIPLOMA -
MUSKEGO HIGH SCHOOL
BACHELOR OF SCIENCE - Animal Science BS with a focus in veterinary medicine
UNIVERSITY OF MINNESOTA
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