BROOKE JENSEN
Nisswa,MN
Summary
Skilled Catering Assistant with proven background in hospitality industry. Experience includes overseeing food and beverage service, coordinating event logistics, and maintaining high standards of cleanliness and safety. Strong organizational skills paired with ability to work effectively under pressure. Previous work demonstrates positive impact on customer satisfaction and event success.
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Intern
G & S Excavating
05.2025 - 08.2025
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Maintained database systems to track and analyze operational data.
- Sorted and organized files, spreadsheets, and reports.
Csp
H and r block
01.2022 - 08.2025
- Managed approximately 30-40 incoming calls, emails and faxes per day from customers.
- Provided support and guidance to colleagues to maintain a collaborative work environment. Managed household errands and other essential duties. Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Catering Assistant
College of Saint Benedict
11.2024 - 05.2025
- Assisted in setting up and breaking down event spaces to meet client specifications. Trained new catering assistants in proper procedures and customer service standards. Received orders from clients and communicated details to the chef team accordingly.
- Cleaned and organized kitchen stations to promote team efficiency.
- Provided friendly, courteous service to create memorable moments for guests.
- Oversaw catering orders to verify accuracy and completeness.
- Maintained composure and work quality while under stress.
Ice Cream Shop Associate
The chocolate ox
06.2022 - 05.2025
- Provided excellent customer service by greeting guests, addressing inquiries, and responding to complaints. Conducted regular price checks to ensure competitive pricing compared to other stores in the area. Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Business
College of Saint Benedict
Saint Joseph, MN12-2025
High School Diploma -
Brainerd Senior High School
Brainerd, MN05.2023
Associate of Arts - General Studies
Central Lakes College
Brainerd, MN05-2023
Skills
- Guest monitoring, Venue decor, Health code compliance, Team management, Computer literacy, Leadership, OSHA, Basic surveying and measurement techniques, Understanding of excavation processes and equipment, Blueprint and site plan reading basics, Project coordination and scheduling, Attention to detail, Recordkeeping and document management
- Organization
- Verbal communication
- Scheduling
- Analytics
- Recordkeeping
- Quick learner
Languages
Spanish
Limited Working
Timeline
Intern
G & S Excavating
05.2025 - 08.2025
Catering Assistant
College of Saint Benedict
11.2024 - 05.2025
Ice Cream Shop Associate
The chocolate ox
06.2022 - 05.2025
Csp
H and r block
01.2022 - 08.2025
Bachelor of Arts - Business
College of Saint Benedict
High School Diploma -
Brainerd Senior High School
Associate of Arts - General Studies
Central Lakes College
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