Brooke Miller
Lake Elmo
Summary
Experience communicating and working in costumer service. Working with all age groups and different behaviors.
Overview
3
3
years of professional experience
Work History
Receptionist
Japa Salon
05.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Food Service Worker
Crisp And Green
12.2023 - 06.2024
- Maintained clean workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Worked with costumers with a friendly and positive attitude
Junior Golf Manager
Oak Glen Golf Course
05.2021 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Interviewed and hired multiple different employees
- Built schedules that fit into every employees availability
- Kept tract of every kids safety in the camp
Senior Living Home Waiter
The Lakes At Stillwater
10.2022 - 07.2023
- Maintained a clean and organized dining area and kitchen
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Working with different behaviors and being patient.
Education
High School Diploma -
Iowa State University
Ames, IA06.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Communication
Languages
French
Limited Working
Timeline
Receptionist
Japa Salon
05.2024 - Current
Food Service Worker
Crisp And Green
12.2023 - 06.2024
Senior Living Home Waiter
The Lakes At Stillwater
10.2022 - 07.2023
Junior Golf Manager
Oak Glen Golf Course
05.2021 - 08.2023
High School Diploma -
Iowa State University