Summary
Overview
Work History
Education
Skills
Affiliations
ADDITIONAL EXPERIENCE
Timeline
Generic

Brooke Ranagan

Shakopee

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Merchandising Coordinator

Intelligent Deals
Stillwater
02.2022 - Current
  • Coordinated product setup and updates for over 1,500 SKUs across online and retail platforms.
  • Collaborated with buyers and planners from Fab Fit Fun, Rue Gilt Groupe, and 11:11 Media to execute promotions and markdowns.
  • Analyzed sales reports to refine merchandising strategies for top-performing SKUs.
  • Ensured accuracy and brand alignment of all online content, including images, descriptions, and pricing.
  • Cultivated strong client relationships to promote collaboration and satisfaction.
  • Reviewed and processed invoices after each sale concluded.

Sales Development Representative

Lifetouch
Eden Prairie
04.2021 - 02.2022
  • Executed over 50 outbound cold calls daily to promote the Life Touch photography services to schools and organizations.
  • Coordinated meetings between potential clients and Territory Sales Manager, ensuring a steady pipeline of qualified leads.
  • Leveraged Salesforce CRM tools to log interactions and track lead progress, enhancing meeting-to-close conversion rates.
  • Maintained current knowledge of product offerings, promotions, and pricing to effectively convey value propositions.

Service Manager

Buffalo Wild Wings
Savage
01.2020 - 04.2021
  • Oversaw daily operations, ensuring strict adherence to COVID-19 protocols.
  • Managed a team of 35+ service and hospitality staff for optimal performance.
  • Conducted interviews, hiring, and training of new personnel to enhance workforce.
  • Scheduled staff according to projected business needs to maintain efficiency.
  • Handled inventory management, revenue tracking, and vendor orders to optimize resources.
  • Supported staff in delivering exceptional customer satisfaction and service quality.
  • Resolved customer complaints and ensured satisfaction with service quality.

Food & Beverage Supervisor

Canterbury Park
Shakopee
05.2017 - 12.2019
  • Supervised daily food and beverage operations at a prominent racetrack and card casino venue.
  • Trained and mentored staff on service standards and product knowledge.
  • Managed scheduling of staff in accordance with budget constraints and labor laws.
  • Resolved customer complaints to enhance guest satisfaction and experience.
  • Implemented training programs for new employees on operational procedures.

Education

Bachelor of Science - Sports Management

Minnesota State University, Mankato
Mankato, MN
05.2018

Skills

  • Adaptability to environments
  • Customer relationship management
  • Team leadership
  • Vendor relations
  • Strategic planning
  • Problem solving
  • Effective communication
  • Youth leadership and mentoring
  • Inventory management
  • Safety awareness

Affiliations

  • Hockey
  • Gardening
  • Working out
  • Puzzles

ADDITIONAL EXPERIENCE

Bartender

Canterbury Park – Shakopee, MN | Jul 2021 – Present

  • Served 100+ guests per shift in a high-volume environment
  • Maintained bar inventory and handled POS transactions efficiently

Assistant Hockey Coach

MAHA – Mankato, MN | Sep 2015 – Feb 2016

  • Assisted in coaching youth hockey fundamentals and team strategy
  • Monitored player development, safety, and parental communication

Timeline

Merchandising Coordinator

Intelligent Deals
02.2022 - Current

Sales Development Representative

Lifetouch
04.2021 - 02.2022

Service Manager

Buffalo Wild Wings
01.2020 - 04.2021

Food & Beverage Supervisor

Canterbury Park
05.2017 - 12.2019

Bachelor of Science - Sports Management

Minnesota State University, Mankato

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Brooke Ranagan