Brooke Ranagan
Shakopee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Merchandising Coordinator
Intelligent Deals
Stillwater
02.2022 - Current
- Coordinated product setup and updates for over 1,500 SKUs across online and retail platforms.
- Collaborated with buyers and planners from Fab Fit Fun, Rue Gilt Groupe, and 11:11 Media to execute promotions and markdowns.
- Analyzed sales reports to refine merchandising strategies for top-performing SKUs.
- Ensured accuracy and brand alignment of all online content, including images, descriptions, and pricing.
- Cultivated strong client relationships to promote collaboration and satisfaction.
- Reviewed and processed invoices after each sale concluded.
Sales Development Representative
Lifetouch
Eden Prairie
04.2021 - 02.2022
- Executed over 50 outbound cold calls daily to promote the Life Touch photography services to schools and organizations.
- Coordinated meetings between potential clients and Territory Sales Manager, ensuring a steady pipeline of qualified leads.
- Leveraged Salesforce CRM tools to log interactions and track lead progress, enhancing meeting-to-close conversion rates.
- Maintained current knowledge of product offerings, promotions, and pricing to effectively convey value propositions.
Service Manager
Buffalo Wild Wings
Savage
01.2020 - 04.2021
- Oversaw daily operations, ensuring strict adherence to COVID-19 protocols.
- Managed a team of 35+ service and hospitality staff for optimal performance.
- Conducted interviews, hiring, and training of new personnel to enhance workforce.
- Scheduled staff according to projected business needs to maintain efficiency.
- Handled inventory management, revenue tracking, and vendor orders to optimize resources.
- Supported staff in delivering exceptional customer satisfaction and service quality.
- Resolved customer complaints and ensured satisfaction with service quality.
Food & Beverage Supervisor
Canterbury Park
Shakopee
05.2017 - 12.2019
- Supervised daily food and beverage operations at a prominent racetrack and card casino venue.
- Trained and mentored staff on service standards and product knowledge.
- Managed scheduling of staff in accordance with budget constraints and labor laws.
- Resolved customer complaints to enhance guest satisfaction and experience.
- Implemented training programs for new employees on operational procedures.
Education
Bachelor of Science - Sports Management
Minnesota State University, Mankato
Mankato, MN05.2018
Skills
- Adaptability to environments
- Customer relationship management
- Team leadership
- Vendor relations
- Strategic planning
- Problem solving
- Effective communication
- Youth leadership and mentoring
- Inventory management
- Safety awareness
Affiliations
- Hockey
- Gardening
- Working out
- Puzzles
ADDITIONAL EXPERIENCE
Bartender
Canterbury Park – Shakopee, MN | Jul 2021 – Present
- Served 100+ guests per shift in a high-volume environment
- Maintained bar inventory and handled POS transactions efficiently
Assistant Hockey Coach
MAHA – Mankato, MN | Sep 2015 – Feb 2016
- Assisted in coaching youth hockey fundamentals and team strategy
- Monitored player development, safety, and parental communication
Timeline
Merchandising Coordinator
Intelligent Deals
02.2022 - Current
Sales Development Representative
Lifetouch
04.2021 - 02.2022
Service Manager
Buffalo Wild Wings
01.2020 - 04.2021
Food & Beverage Supervisor
Canterbury Park
05.2017 - 12.2019
Bachelor of Science - Sports Management
Minnesota State University, Mankato
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