BROOKS ANTTILA
Minneapolis
Summary
Versatile college student with a strong foundation in customer service and technical support. Demonstrates reliability and initiative through roles in pool maintenance and electrical assistance, effectively managing time and collaborating with teams. Committed to delivering quality service and enhancing operational efficiency.
Overview
3
3
years of professional experience
Work History
Public Relations Chair
Theta Chi
Minneapolis
01.2026 - Current
- Oversaw social media accounts on Instagram, Facebook, and LinkedIn for Theta Chi Fraternity, enhancing online presence and engagement.
- Created visual content with Canva, Illustrator, and Photoshop for social, philanthropic, and recruitment events, increasing awareness and participation.
- Developed communication strategies to enhance the chapter’s public image.
- Coordinated promotional events to engage members and attract new recruits.
- Managed social media accounts to create awareness of chapter activities.
Pool Service Technician Assistant
Prestige Pools & Spas
White Bear Lake
05.2025 - 08.2025
- Maintained swimming pools by removing debris and balancing chemical levels to ensure safe swimming conditions.
- Checked and adjusted chemical levels in pools, spas, and hot tubs.
- Inspected pool equipment for functionality and reported any issues.
- Cleaned filters, pumps, skimmers, drains, and other pool equipment.
- Operated cleaning equipment to ensure pools met hygiene standards.
- Documented service activities and customer interactions to maintain accurate records for service quality and customer satisfaction.
- Collaborated with team members to optimize daily service routes, improving efficiency and service delivery.
- Adhered to safety protocols while performing maintenance tasks at client sites.
Electrician Apprentice
Hope Electric
Hope
05.2023 - 09.2023
- Supported licensed electricians in installation and maintenance of wiring, lighting, and electrical systems to ensure optimal functionality
- Managed time effectively to complete tasks efficiently and meet project deadlines, aiding in timely project delivery
- Ensured clean and safe work environment by adhering to OSHA safety standards, contributing to overall site safety
- Demonstrated reliability and willingness to learn in a hands-on, fast-paced environment
- Transported tools and materials to job sites and ensured equipment was organized and ready
Server
Paradiso Mexican Restaurant
Grand Forks
01.2023 - 05.2023
- Provided excellent customer service in a fast-paced, team-oriented restaurant environment
- Delivered accurate food and beverage orders while multitasking during high-volume shifts to maintain service flow
- Resolved guest concerns promptly to enhance overall satisfaction and guest experience
- Maintained cleanliness and organization of dining areas to ensure a positive guest experience
- Handled cash and credit transactions with accuracy and integrity
- Developed strong communication skills and built positive rapport with customers and coworkers to foster a collaborative environment
Education
Current Undergraduate Student - Strategic Communications Studies
University of Minnesota
Minneapolis, MN03-2026
High School Graduate -
Central High School
Grand Forks, NDSkills
- Customer service
- Time management
- Multitasking
- Adaptability
- Teamwork
- Willingness to learn
- Initiative
- Written communication
- Verbal communication
- Interpersonal skills
- Positive working relationships
- Values
- Independent work
Timeline
Public Relations Chair
Theta Chi
01.2026 - Current
Pool Service Technician Assistant
Prestige Pools & Spas
05.2025 - 08.2025
Electrician Apprentice
Hope Electric
05.2023 - 09.2023
Server
Paradiso Mexican Restaurant
01.2023 - 05.2023
Current Undergraduate Student - Strategic Communications Studies
University of Minnesota
High School Graduate -
Central High School