Dynamic professional with expertise in visual inspection and operational efficiency. Proven ability to implement protocols and train teams, enhancing productivity and compliance in fast-paced environments.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Plat Inspector
Epic Property Services
Burnsville, MN
06.2015 - 07.2026
Implemented inspection protocols that enhanced operational efficiency and reduced downtime on 15-50 referrals a day.
Executed data analysis processes to guarantee accuracy and consistency in collection methods.
Conducted in-depth training for new inspectors, emphasizing critical safety protocols and industry standards.
Reviewed and assessed reports detailing findings from each conducted inspection to ensure quality standards.
Senior Bartender
Bunny's Bar and Grill
St. Louis Park, MN
03.2001 - 07.2026
Supervised bar operations, ensuring adherence to health and safety regulations.
Trained and mentored junior bartenders on cocktail preparation and customer service standards in high volume establishment.
Managed inventory levels and ordered supplies to minimize waste and optimize costs.
Provided exceptional customer service, resolving conflicts and enhancing guest experiences.
Adhered to strict cleanliness standards throughout all aspects of bar operations.
Enhanced customer satisfaction by providing personalized drink recommendations and excellent service.
Bartender/Server
Duffy's Bar and Grill
Osseo, MN
02.2013 - 07.2015
Prepared and served a variety of beverages, ensuring quality and customer satisfaction.
Maintained cleanliness and organization of bar area, adhering to safety and sanitation standards.
Engaged with customers to provide personalized service, enhancing overall dining experience.
Provided exceptional customer service in fast-paced dining environment.
Manager/Bartender
Mainstreet Bar and Grill
Hopkins, MN
05.1994 - 06.2000
Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
Resolved customer complaints promptly, maintaining high satisfaction rates and repeat patronage.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed and implemented staff training programs to enhance service quality and efficiency.
Education
Bachelor of Science - Marketing/Organizational Management
University of Minnesota Duluth
Duluth, MN
Skills
Report generation
Time management
Self motivation
Multitasking Abilities
Critical thinking
Interpersonal skills
Conflict resolution
Certification
Food Safety Certification
Timeline
Plat Inspector
Epic Property Services
06.2015 - 07.2026
Bartender/Server
Duffy's Bar and Grill
02.2013 - 07.2015
Senior Bartender
Bunny's Bar and Grill
03.2001 - 07.2026
Manager/Bartender
Mainstreet Bar and Grill
05.1994 - 06.2000
Bachelor of Science - Marketing/Organizational Management