Bryant badger
Rochester
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
4
4
years of professional experience
Work History
Server
Broadway Pizza and Bar
04.2022 - Current
- Provided excellent customer service by greeting and seating guests promptly.
- Assisted in taking food and beverage orders accurately, ensuring guest satisfaction.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to deliver timely and efficient meal service.
- Learned menu items thoroughly to provide recommendations to guests effectively.
- Handled cash transactions and processed payments accurately at the register.
- Adapted quickly to changing environments during peak service times, maintaining composure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
507 Public House
03.2023 - 10.2023
- Supported team members by communicating guest needs efficiently throughout shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Adapted quickly to changing environments during peak service times, maintaining composure.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server/bartender
Newts Downtown/hefe Rojo
11.2021 - 08.2022
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables concurrently, ensuring timely order delivery and efficient workflow.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Increased sales significantly by upselling higher-end products to customers.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Mayo Highschool
Rochester, MNSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Menu memorization
- Food running
- Multitasking and organization
- Upselling techniques
- Team member support
- Problem-solving
- Multitasking
Timeline
Server
507 Public House
03.2023 - 10.2023
Server
Broadway Pizza and Bar
04.2022 - Current
Server/bartender
Newts Downtown/hefe Rojo
11.2021 - 08.2022
High School Diploma -
Mayo Highschool