Seveyah Bubitz
Houston
Summary
Proven customer service with a track record of enhancing customer satisfaction at Kwik Trip through exceptional communication and complaint handling. Skilled in teamwork, collaboration, and maintaining a balanced cash drawer, showcasing both hard and soft skills. Demonstrates a flexible schedule and a commitment to problem-solving, significantly improving customer loyalty.
Overview
3
3
years of professional experience
Work History
Guest Service Coworker
Kwik Trip
02.2023 - Current
- Greeted customers promptly and ensured to work fast to please each customer and keep a low wait time
- Maintained a clean, organized, and visually appealing retail environment to attract and retain customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers and coworkers
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Hostess
Fayzes Restaurant
10.2021 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Opened the bakery in the morning and helped box up any bakery orders for the day
Education
High School Diploma -
La Crescent-Hokah High School
La Crescent, MN06-2024
Skills
- Exceptional communication
- Complaint handling
- Customer service
- Verbal and written communication
- Flexible schedule
- Payment processing
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Guest Service Coworker
Kwik Trip
02.2023 - Current
Hostess
Fayzes Restaurant
10.2021 - 10.2024
High School Diploma -
La Crescent-Hokah High School
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