Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Bulgan-Erdene Gerelmaa

Ulaanbaatar

Summary

Knowledgeable Technical Writer with solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.

Overview

6
6
years of professional experience

Work History

Customer Service Advisor

Tavanbogd LLC
01.2020 - 06.2023
  • In 2020, She joined Tavanbogd Solutions LLC as Customer Service Advisor
  • Handled customer complaints, organized and maintained all documents and records, and presented new products to potential clients
  • Collaborated with team members to achieve monthly targets and improve overall performance.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Described product highlights and benefits to help guide purchasing decisions.

Administrator

Superior Global Technics LLC
07.2023 - Current
  • Managed human resources functions, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.

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Architect

Richmon Consulting LLC
01.2022 - 01.2023
  • In 2022, She joined Richmon Consulting LLC as Architect
  • She worked on project named “Khuvsgul apartment”, “Smart living town” "Dragon Center 2" and “New Ulaanbaatar Department Store”
  • Reviewed technical drawings developed by CAD technicians and drafters.
  • Maintained quality control standards and procedures for accurate and precise measurements, illustrations and documentation.
  • Developed comprehensive project documentation, including site plans, elevations, sections, and details for clear communication of design intent.
  • Applied creative problem-solving skills to address unique challenges in the architectural design process.

Junior Architect

Marugo LLC
01.2019 - 01.2020
  • In 2019, she started working for Marugo LLC as a Junior Architect
  • She worked on project named “Chuhag 2 apartment” "Sanzai Villa" as an assist
  • Consistently met deadlines while managing multiple projects simultaneously through effective time management skills.
  • Designed and drafted project blueprints.
  • Completed site appraisals before and after construction.
  • Managed project timelines by coordinating with multiple stakeholders and maintaining open communication channels.

Education

Bachelor degree - Architect

MONGOLIAN NATIONAL UNIVERSITY
01.2021

Skills

  • Proficient with Office programms
  • Strong customer service orientation
  • Written communication skills
  • Verbal communication skills
  • Adaptive team player
  • Software Skills (SAP)
  • Customer Relations
  • Schedule Management
  • Time Management

Languages

English
Mongolia

Personal Information

  • Date of Birth: 07/18/98
  • Nationality: Mongolia

Timeline

Administrator

Superior Global Technics LLC
07.2023 - Current

Architect

Richmon Consulting LLC
01.2022 - 01.2023

Customer Service Advisor

Tavanbogd LLC
01.2020 - 06.2023

Junior Architect

Marugo LLC
01.2019 - 01.2020

Bachelor degree - Architect

MONGOLIAN NATIONAL UNIVERSITY
Bulgan-Erdene Gerelmaa