Burendelger Batzorigt
Majoring In Finance Management
Summary
Dynamic and customer-focused professional with a proven track record in the hospitality and digital relationship management sectors. At Zeely App, I excelled in developing client relationships and understanding consumer needs, showcasing my strong communication skills and hospitality service expertise. Skilled in espresso preparation and maintaining cleanliness, I consistently enhance customer satisfaction and team efficiency.
Overview
2
2
years of professional experience
Work History
Food Runner
J Resort
06.2024 - 08.2024
- Collaborated with kitchen staff to ensure accuracy of orders, minimizing order errors and complaints. Greeted customers and provided outstanding customer service.
- Maintained clean and organized dining areas, contributing to pleasant atmosphere for patrons.
Junior Barista
Coffee Namu
01.2024 - 02.2024
- Participated in ongoing training sessions to continually improve skill set and knowledge of industry trends.
- Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
Digital Relationship Manager
Zeely App
04.2023 - 06.2023
- I learned how to develop and uphold relationships with clients and consumers on behalf of a business or organization.
Researcher
SICA
03.2023 - 04.2023
- I learned that there are possible solutions to those doubtful problems.
- Improved data collection efficiency using innovative survey tools.
Product Promoter
MCS
10.2022 - 12.2022
- I have got the skill that understand customer needs and handle different type of personalities.
- Created a welcoming environment for customers during promotions by maintaining clean display areas and adhering to professional dress codes policies consistently.
Assistant Waiter
Foody
06.2022 - 08.2022
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Maintained a clean and organized dining area for an enjoyable guest experience.
Education
Bachelor - Finance Management
National University of Mongolia
WWF9+6H6, SBD - 6 Khoroo, Ulaanbaatar 14200 04.2001 -
High School Degree -
Ulaanbaatar Elite International School
2nd Khoroo, Sukhbaatar District, Ulaanbaatar 04.2001 -
General Education -
Laboratory Merged School
7Q7J+56V, Arvayheer, Ovorkhangai 04.2001 -
Skills
Espresso preparation
Order Taking
Cleanliness
Product Upselling
Friendly and outgoing
Hospitality service expertise
Beverage Preparation
Team Player
Opening and closing duties
Food Running
Order Management
Table setting expertise
Food safety understanding
Order Accuracy
Safe Food Handling
Hobby
- Playing sports such as volleyball and badminton
- Doing vlog on Youtube
- Reading literature books
Languages
Mongolian
Native language
English
Upper intermediate
B2
Korean
Beginner
A1
Japanese
Beginner
A1
Timeline
Food Runner
J Resort
06.2024 - 08.2024
Junior Barista
Coffee Namu
01.2024 - 02.2024
Digital Relationship Manager
Zeely App
04.2023 - 06.2023
Researcher
SICA
03.2023 - 04.2023
Product Promoter
MCS
10.2022 - 12.2022
Assistant Waiter
Foody
06.2022 - 08.2022
Bachelor - Finance Management
National University of Mongolia
04.2001 -
High School Degree -
Ulaanbaatar Elite International School
04.2001 -
General Education -
Laboratory Merged School
04.2001 -
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