Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Personal Banker
Blaze Credit Union
06.2025 - Current
Assisted clients in identifying financial needs and recommending appropriate banking products.
Facilitated account openings, ensuring compliance with regulatory requirements and internal policies.
Provided exceptional customer service, resolving inquiries and addressing concerns effectively.
Collaborated with team members to enhance customer engagement strategies and improve sales performance.
Analyzed client financial situations to develop tailored solutions that promote long-term banking relationships.
Financial Services Representative
North Shore Federal Credit Union
08.2022 - 06.2025
Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
Verified accuracy of loan documents prior to approval.
Provided customer service to bank clients, answering inquiries and resolving complaints.
Scanned documents into appropriate databases for storage purposes.
Educated members on financial products, enhancing their understanding of services offered.
Assisted members with account inquiries and transactions, ensuring a positive experience.
Team Member
Target
08.2018 - 03.2022
Operated cash registers to process payments from customers.
Received, processed, and stocked merchandise in accordance with store policies.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sr. Business Application Systems Analyst at Blaze Credit Union (FKA: Hiway Credit Union)Sr. Business Application Systems Analyst at Blaze Credit Union (FKA: Hiway Credit Union)