Summary
Overview
Work History
Education
Skills
Timeline
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Busara Hanggi

Columbia Heights

Summary

Dynamic barista with expertise from Caribou Coffee, recognized for exceptional customer service and coffee craftsmanship. Skilled in inventory management and soft selling, consistently achieving high customer satisfaction. A proactive team player who effectively promoted additional items, contributing to increased store sales while maintaining a clean and organized workspace.

Overview

1
1
year of professional experience

Work History

Barista

Caribou Coffee
02.2023 - 02.2024
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Promoted additional items with beverages, increasing store sales.

Education

High School Diploma -

Ursula Frayne Catholic College
Perth, Western Australia
11-2022

Skills

  • Display case merchandising
  • Coffee expertise
  • Soft selling
  • Up-selling
  • Opening and closing duties
  • Inventory management
  • Safe food handling
  • Exceptional customer service
  • Multitasking and organization
  • Team player

Timeline

Barista

Caribou Coffee
02.2023 - 02.2024

High School Diploma -

Ursula Frayne Catholic College

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Busara Hanggi