Dedicated CNA with expertise in patient care, vital signs monitoring, and HIPAA compliance. Committed to fostering positive relationships and maintaining a safe, clean environment for patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Aitkin Health Services
Aitkin, MN
07.2025 - Current
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored vital signs and documented changes in patient conditions accurately.
Collaborated with nursing staff to implement care plans effectively.
Provided emotional support to patients and their families during challenging times.
Maintained cleanliness and safety of patient environments consistently.
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Documented patient information and care activities in electronic health record.
Server
Craguns Conference Center And Resort
Brainerd, MN
06.2024 - 07.2025
Provided excellent customer service to enhance guest satisfaction and dining experience.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Managed multiple tables efficiently during peak hours, maintaining a steady workflow.
Assisted in training new servers on menu items and service protocols.
Processed payments accurately and managed cash register transactions effectively.
Maintained cleanliness and organization of dining area to meet health standards.
Resolved customer complaints professionally, ensuring positive outcomes for guests.
Served food and beverages promptly with focused attention to customer needs.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Dietary Aide
Heartwood Senior Living
Crosby, MN
08.2023 - 06.2024
Prepared and served nutritious meals in accordance with dietary guidelines and resident preferences.
Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety standards.
Assisted residents with meal selection, promoting engagement in dietary choices and preferences.
Collaborated with kitchen staff to streamline food preparation processes, enhancing service efficiency.
Monitored inventory levels of food supplies, reducing waste through effective stock management practices.
Trained new dietary aides on proper food handling techniques and safety protocols to ensure quality service.
Communicated resident feedback to kitchen team, contributing to menu adjustments based on preferences and needs.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Followed all food safety regulations while preparing meals for patients.
Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Ice Cream Server
Victual
Crosby, MN
05.2022 - 08.2023
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Operated ice cream machines efficiently, maintaining high standards of cleanliness and hygiene.
Assisted in training new staff on product knowledge and operating procedures.
Managed inventory levels, restocking supplies to meet peak demand periods.
Collaborated with team members to create a welcoming environment for customers.
Resolved customer complaints promptly, enhancing overall service experience.
Greeted incoming customers and provided reliable, friendly customer service.
Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
Managed long lines of customers during peak times while maintaining professionalism under pressure.
Handled cash transactions accurately, promoting trust between the business and its customers.
Provided support to fellow team members when needed, creating a cohesive work environment.