Caiden Tuckey
Mankato,MN
Summary
Motivated business student and retail professional with progressive leadership experience in sales-driven environments, including jewelry retail and service operations. Proven track record of exceeding sales goals, building long-term customer relationships, and supporting daily operations as a trusted keyholder and team leader. Skilled in consultative selling, CRM usage, staff training, and operational management. Highly adaptable communicator with strong problem-solving abilities, currently pursuing a Bachelor’s degree in Business at St. Cloud State University.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospital Services Technician
Agiliti
08.2025 - Current
- Collaborate with nursing staff to sanitize medical equipment and maintain clean patient-care areas in accordance with infection-control protocols
- Ensure proper inventory levels of supplies and linens to support uninterrupted patient care
- Perform routine setup, inspection, and basic maintenance of electronic medical equipment to ensure proper function and safety
- Respond promptly to unit needs and document equipment status to support safe, efficient clinical operations
- Responsible for over 180 patients daily
Assistant Store Manager
Rogers & Hollands Jewelers
08.2024 - 08.2025
- Drove sales performance and supported daily store operations in a fast-paced jewelry retail environment, while consistently exceeding sales goals through consultative selling and proactive client outreach
- Consistent Top 10 Salesperson in District
- Built and maintained strong customer relationships to generate repeat business and long-term loyalty while using CRM software to track interactions and manage sales opportunities
- Served as a trusted keyholder, handled opening and closing procedures, secure cash handling, register reconciliation, and accurate daily deposits
- Communicated with store and regional leadership on sales results, customer feedback, and operational needs while supporting merchandising, inventory management, and high customer service standards
Manager
Dolphin Car Wash
06.2020 - 08.2024
- Progressed from Wash Attendant to Car Wash Manager, earning promotion based on performance and leadership ability
- Oversaw daily operations including opening/closing procedures, cash handling, facility maintenance, and cleanliness standards
- Lead hiring, training, and supervision of team members while supporting sales initiatives, marketing efforts, and customer relationship management
- Managed customer service issues, team performance, and operational workflow to ensure efficient service delivery and revenue support
- Lead Car Wash Marketing initiatives to drive new traffic
- Sales Leader for all unlimited wash plans year-round
Team Lead
Due North Car Wash
03.2023 - 03.2024
- Advanced from Wash Attendant to Team Lead, earning promotion based on performance and reliability
- Ensured smooth daily operations of the car wash, serving as keyholder and supporting opening/closing procedures
- Train and coach POS attendants on effective sales techniques while assisting with interviewing and onboarding new hires
- Maintain communication with upper management, support marketing initiatives, and manage customer accounts and service issues to enhance customer satisfaction and operational performance
- Lead Car Wash Marketing initiatives to drive new traffic
- Highest Unlimited Plan Conversion Salesperson and Location
Education
Bachelor's Degree - General Business
St. Cloud State University
St Cloud, MN02-2026
AA Degree -
Anoka Ramsey Community College
Anoka, MN05-2023
High School Diploma -
Spectrum High School
Elk River05-2023
Skills
- Sales
- Project Management
- Customer Service
- Exceptional Written and Verbal Communication Skills
- Exceptional Problem Solving Skills
- Excel and Office Suite
Certification
CPR and First Aid
Languages
English
Spanish (Conversational)
ASL (Basic)
Timeline
Hospital Services Technician
Agiliti
08.2025 - Current
Assistant Store Manager
Rogers & Hollands Jewelers
08.2024 - 08.2025
Team Lead
Due North Car Wash
03.2023 - 03.2024
Manager
Dolphin Car Wash
06.2020 - 08.2024
Bachelor's Degree - General Business
St. Cloud State University
AA Degree -
Anoka Ramsey Community College
High School Diploma -
Spectrum High School
Awards
Spirit Award Highschool, Community Investment Project Award, Dean’s List, Scholarship Recipient