CAITLIN TANNER
Annandale
Summary
Dynamic Parts Specialist at Moon Motor Sports with expertise in inventory management and customer service. Successfully boosted sales through strategic cross-selling initiatives and process improvements. Proven ability to resolve customer concerns swiftly while maintaining optimal stock levels, ensuring a seamless experience for retail and wholesale clients.
Overview
9
9
years of professional experience
Work History
Parts Specialist
Moon Motor Sports
Monticello
09.2021 - Current
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Collaborated with management team members on special projects related to improving processes within the department.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Developed strategic sales initiatives to pitch products and services.
- Responded to inquiries from internal staff members about part specifications or availability.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Operated point of sales and parts lookup computer systems.
- Negotiated and closed deals with minimal oversight.
- Maintained parts system with current order and sales data.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Receptionist
Moon Motor Sports
Monticello
09.2021 - 02.2022
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Assisted with special projects assigned by management when required.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Greeted visitors and provided them with assistance.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Scheduled space or equipment for special programs, meetings and conferences.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Softlines Team Member
Target
Monticello
02.2016 - 04.2020
- Folded and hung clothing items on display racks.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Computed purchases and received and processed cash or credit payment.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Assisted other team members with stocking shelves or completing other tasks as requested.
- Cross-trained in different departments throughout the store as needed.
- Tracked inventory levels and communicated discrepancies to management team.
- Organized store by returning merchandise to proper areas and restocked displays.
- Developed creative displays to promote featured products.
- Answered store and merchandise questions and led customers to wanted items.
- Bagged or packaged purchases and wrapped gifts.
- Completed daily tasks such as restocking, cleaning, pricing changes.
- Answered customer inquiries and provided solutions when needed.
- Ticketed, arranged and displayed merchandise to promote sales.
Education
High School Diploma -
Saint Cloud State University
Saint Cloud, MNSkills
- Inventory management
- Customer service
- Stock monitoring
- Project management
- Process improvement
- Problem solving
Affiliations
- love to read
- play games that make me think
- spend time with all the new babies in my family
Accomplishments
- i have been employee of the month twice at my current job
- I have been given several of compliments of my work ethic
Languages
English
Professional
Timeline
Parts Specialist
Moon Motor Sports
09.2021 - Current
Receptionist
Moon Motor Sports
09.2021 - 02.2022
Softlines Team Member
Target
02.2016 - 04.2020
High School Diploma -
Saint Cloud State University
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