Caitlyn Luna
Caribou Coffee
Plymouth
4
years of professional experience
Reliable and adaptable professional with experience in customer service and teamwork. Known for delivering exceptional service while collaborating effectively with team members to streamline operations and enhance customer satisfaction.
Work History
Team Member
2 Years 2 Months- Delivered exceptional customer service in high-volume environment, enhancing customer satisfaction and loyalty.
- Prepared and served beverages accurately according to company standards, ensuring consistency in quality.
- Maintained cleanliness of work area and equipment, adhering to health and safety regulations.
- Collaborated with team members to streamline operations, improving workflow efficiency during peak hours.
Sales Associate
5 Months- Assisted customers in locating items and provided product information to enhance shopping experience.
- Maintained organized sales floor by restocking merchandise and ensuring cleanliness of displays.
- Operated cash register, processed transactions accurately, and handled customer inquiries efficiently.
- Collaborated with team members to create promotional displays that increased customer engagement.
Cashier
2 Months- Processed customer transactions efficiently and accurately at point of sale.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
- Provided exceptional customer service by efficiently serving ice cream and addressing customer inquiries.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
Associate of Arts - Liberal Arts
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Team Member
Caribou Coffee
08.2023 - 10.2025Read More
Sales Associate
Arc's Value Village Thrift Store & Donation Center
12.2022 - 05.2023Read More
Cashier
La Michoacana Rose
06.2021 - 08.2021Read More
Normandale Community College
Associate of Arts from Liberal Arts
Read More