Caleb Lapham
Saint Paul
Summary
Dedicated professional with a strong focus on getting tasks that are assigned done right and efficiently. Proven ability to make quotas, work quickly, and show dedication to the job at hand. New experiences are not intimidating, but rather an opportunity to expand your knowledge.
Overview
13
13
years of professional experience
Work History
Used Car Sales Associate
Kuehn Motors
Rochester
04.2024 - 06.2025
- Assisted customers in selecting suitable used vehicles based on needs.
- Conducted thorough inspections of used cars for quality assurance.
- Negotiated pricing and financing options with potential buyers.
- Provided exceptional customer service during the sales process.
- Uploaded new inventory daily to the company website.
Customer Support Representative
Think Bank
Rochester
08.2023 - 12.2023
- Provided quality customer service to every customer that calls in for a transaction, balance, or transfer.
- Opened checking, savings, certificate of deposit, or IRA accounts for any current or new bank customer.
Universal Banker
Think Bank
Rochester
09.2022 - 08.2023
- Provided quality customer service to every customer that comes into the bank for a transaction.
- Learned how to handle cash fast and efficiently.
- Resolved conflicts to the best of my ability and knowledge to provide the best solution for the customers.
- Paid attention to customer’s life troubles and seeing what I can do to provide them with financial Peace of Mind.
Warehouse Picker
Fastenal
Winona
11.2018 - 05.2022
- Pulled merchandise to fulfill orders to specification.
- Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment.
- Prepared inventory for shipment by attaching tags and labels.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Personal Care Assistant
Partners In Community Support
Prior Lake
10.2012 - 08.2018
- Maintained clean and well-organized environment for client happiness and safety.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
- Followed care plan and directions to administer medications.
Education
BS - Finance, BSBA, Econ
Winona State University
Winona, MN05.2022
High School Diploma -
Bethany Academy
Bloomington06.2014
Skills
- Customer service expertise
- Problem solver
- Reliable and trustworthy
- Organizational skills
- Critical thinking
- Adaptable under pressure
- Client relationship management
- Compassionate client care
- Inventory management
- Team collaboration
- Time management
- Social media promotion
References
- Dave Brenengan, dbreneng@fastenal.com
- Travis Hodny, thodny@thinkbank.com
- Mike Keith, mikek@kuehnmotors.com
Timeline
Used Car Sales Associate
Kuehn Motors
04.2024 - 06.2025
Customer Support Representative
Think Bank
08.2023 - 12.2023
Universal Banker
Think Bank
09.2022 - 08.2023
Warehouse Picker
Fastenal
11.2018 - 05.2022
Personal Care Assistant
Partners In Community Support
10.2012 - 08.2018
BS - Finance, BSBA, Econ
Winona State University
High School Diploma -
Bethany Academy
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