Caleb Marmolejo
Pine Creek Services
Saint Paul
8
years of professional experience
Operations Coordinator coordinating service tasks, equipment readiness, and on-site execution across residential and commercial work. Supports scheduling, route coverage, and project setup while keeping crews supplied and customer expectations clear. Brings a mix of coordination, field service, and practical problem solving to day-to-day operations.
Work History
Crew Lead
1 Year 11 Months- Strengthened performance ratings and customer satisfaction by collaborating with leadership to execute projects effectively
- Trained associates in customer service, safety policies, and administrative tasks to enhance team capabilities
- Maintained company assets in clean and excellent working order. Coordinated with management on repairs.
- Operated variety of tools, machinery and equipment to complete services at commercial and residential locations within a 50 mile radius of Twin Cities
- Maintained company assets in clean and excellent working order. Coordination with management of needed repairs
Personal Care Assistant
1 Year- Provided companionship and emotional support to enhance client's wellbeing
- Assisted with mobility, facilitating safe transfers from bed to wheelchair
- Participated in recreational activities to promote client engagement and enjoyment
Crew Lead
1 Year 3 Months- Strengthened performance ratings and customer satisfaction through collaboration with upper leadership to execute projects effectively
- Train associates in many areas including high quality customer service, company safety policies, and various administrative tasks
- Maintained company assets in clean and excellent working order.
- Operate a variety of tools, machinery and equipment to complete services at commercial and residential locations within a 50 mile radius of Twin Cities
- Maintained company assets in clean and excellent working order. Coordination with management of needed repairs
Barkeeper
1 Year- Communicated with staff to ensure smooth operations in service area
- Focused communication with company staff to maintain smooth operation throughout service area
- Operated independently in high-traffic conditions while fostering team collaboration
- Prepared seating areas, acknowledged new arrivals, and conducted pre-quality checks of orders to enhance customer satisfaction
Independent Contractor
1 Year 5 Months- Completed over 800 deliveries while averaging 99% customer satisfaction rating
- Managed budgets to enhance profit margins
- Communicated with customers about potential delays or issues during the delivery process via phone calls or text messages.
Tree Service Groundsman
3 Months- Executed pre-inspection, site preparation, and post-service cleanup, restoring site condition and ensuring customer satisfaction
- Maintained and repaired equipment, tools, and vehicles, enhancing safety for all crew members
Produce Stocker
3 Months- Answered customer questions and provided product information to enhance shopping experience
- Executed inventory control through accurate counting and timely stocking of merchandise
- Answered customer questions and provided detailed product information
- Facilitated team member communication to ensure smooth operations
Host
11 Months- Adjusted schedule and took on extra shifts to align with business needs
- Responded to customer inquiries and requests in a timely, friendly and efficient manner
- Monitored dining room and customer flow to optimize table turnover and reduce wait times
- Assisted wait staff, kitchen staff, and management to achieve company objectives
Education
High School Diploma
Some College (No Degree) - Psychology
Skills
Microsoft Office
Planning and Coordination
Time management
Communication
Decision-Making
Leadership
Customer service
Training
Team supervision
Scheduling
Timeline
Crew Lead
Pine Creek Services
09.2024 - CurrentRead More
Personal Care Assistant
LifeWorks
08.2023 - 08.2024Read More
Barkeeper
McCarrons Pub
06.2022 - 06.2023Read More
Crew Lead
Pine Creek Services
04.2022 - 07.2023Read More
Independent Contractor
DoorDash
10.2020 - 03.2022Read More
Tree Service Groundsman
Galahad Tree Service
06.2020 - 09.2020Read More
Produce Stocker
Target
10.2019 - 01.2020Read More
Host
La Casita
10.2018 - 09.2019Read More
Roseville Area Senior High School
High School Diploma
Read More
Century College
Some College (No Degree) from Psychology
Read More