Summary
Overview
Work History
Education
Skills
Timeline
Generic

CALEB WESS

Bemidji

Summary

Personable and empathetic with a talent for fostering supportive and trusting relationships. Possessing a foundational understanding of counseling principles, proficient in active listening and conflict resolution. Dedication to making a positive impact on clients' lives by providing guidance and support. Experience in utilizing client assessment to tailor services effectively, delivering customized service plans that address individual needs. Throughout career, maintained a track record of effective communication and conflict resolution.

Overview

8
8
years of professional experience

Work History

Employment Services Counselor

Rural Minnesota CEP
06.2024 - Current
  • Utilized motivational interviewing techniques to encourage positive change among clients facing various challenges in their lives.
  • Improved client satisfaction by providing personalized counseling services tailored to individual needs.
  • Maintained detailed case records, ensuring accurate documentation of client progress and outcomes.
  • Collaborated with community partners to provide resources and support for clients in need.

Sales Representative

AT&T
02.2019 - 08.2019
  • Developed key customer relationships to increase sales
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Presented products and services to prospective and existing customers to meet client needs
  • Fostered relationships with customers to expand customer base and retain business

Retail Sales Associate

Walgreens
05.2017 - 02.2018
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
  • Helped customers by answering questions and locating merchandise
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items

Education

Bachelor of Science - Psychology

Louisiana Technical University
Ruston, LA
05.2024

Skills

  • Customer Needs Assessment
  • Multicultural competence
  • Financial counseling
  • Behavioral assessment

Timeline

Employment Services Counselor

Rural Minnesota CEP
06.2024 - Current

Sales Representative

AT&T
02.2019 - 08.2019

Retail Sales Associate

Walgreens
05.2017 - 02.2018

Bachelor of Science - Psychology

Louisiana Technical University
CALEB WESS