Callan Theis

Dynamic Host at Goodfella's, adept in leveraging exceptional communication and POS system proficiency to enhance customer service and streamline operations. Excelled in team collaboration, efficiently balancing waiter workloads and resolving service issues, contributing to a significant improvement in customer satisfaction. Skilled in server support and adept at multitasking across various roles to ensure operational excellence. While these skills were developed in a restaurant setting, I believe my customer support skills could translate to this setting and to assist customers. I then worked as a front desk attendant in my dorm at the University of St. Thomas. There, I assisted residents with their question and needs, such as providing the phone numbers for RAs and Public Safety, and assisting with lost IDs. Through this job, I continued to develop my skills in customer service and teamwork.