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Open to workWork Type
Full TimeLocation Preference
HybridLocation: Saint Cloud, MNWaite Park, MNSauk Rapids, MNSaint Joseph, MNCold Spring, MN
Open to relocation: No
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Callianna Morriss
Saint Cloud
Work Preference
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Seasoned with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Ups supervisor
UPS
Saint Cloud
10.2023 - Current
- Supervised daily operations of package sorting and delivery processes.
- Trained and mentored new employees on safety procedures and operational standards.
- Coordinated staff schedules to ensure optimal coverage during peak delivery times.
- Monitored performance metrics for efficiency in sorting and delivery workflows.
- Implemented process improvements to enhance package handling and throughput.
- Ensured compliance with safety regulations and company policies among team members.
- Facilitated communication between management and frontline staff regarding operational updates.
- Resolved customer inquiries related to package tracking and delivery issues efficiently.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Collaborated with other departments to coordinate workflow processes between teams.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Ups preloader
UPS
Lewisville
05.2021 - 10.2023
- Loaded and unloaded packages using conveyor belts and manual equipment.
- Sorted packages by destination to ensure efficient processing.
- Maintained a clean and organized work area for safety compliance.
- Inspected packages for damage before loading onto trucks.
- Followed safety protocols to prevent workplace injuries during operations.
- Operated hand-held scanners to track package information accurately.
- Assisted in training new employees on loading procedures and safety standards.
- Followed proper lifting techniques when handling heavy items or boxes weighing over 50lbs.
- Worked collaboratively with other preloaders to ensure efficient workflow throughout the day.
- Adhered strictly to safety guidelines while operating material handling equipment inside the facility.
- Responded quickly to requests from supervisors regarding changes in order picking priorities.
- Provided feedback on processes improvements which could increase efficiency in loading and unloading operations.
Shift Manager
ARBYS ARG
Lewisville
03.2020 - 01.2021
- Closing prep stock tills customer service
Food champion
Taco bell
The Colony
04.2019 - 07.2019
- Open,close,prep,line,training,truck
Team Member -acting general manager
Jimmy John's Sandwiches
Flower Mound
03.2009 - 07.2017
Education
High school or equivalent - Linguistics
Morriss academy
LewisvilleSkills
- Expo
- Food Prep
- Food Service
- Kitchen Staff
- Pizza Maker
- Servsafe
- Team Member
- Bilingual
- Food Safety
- Linguist Experience
- English
- Kitchen Management Experience
- Restaurant Management
- Culinary Experience
- Shift Management
- Catering
- Supervising Experience
- Food Production
- Employee training
- Performance monitoring
- Process improvement
- Safety compliance
- Schedule coordination
- Customer relationship management
- Team leadership
- Operational efficiency
- Effective communication
- Conflict resolution
- Time management
- Coaching and mentoring
- Problem solving
- Workflow coordination
- Staff education
- Workflow management
- Performance management
- Employee development
Certification
- Coserv certification, 07/01/19, 07/31/22
- Food safety certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Food Safety - Expert, 07/01/19, Proper food handling, storage, and equipment use for preventing the spread of foodborne illness., Expert
Timeline
Ups supervisor
UPS
10.2023 - Current
Ups preloader
UPS
05.2021 - 10.2023
Shift Manager
ARBYS ARG
03.2020 - 01.2021
Food champion
Taco bell
04.2019 - 07.2019
Team Member -acting general manager
Jimmy John's Sandwiches
03.2009 - 07.2017
High school or equivalent - Linguistics
Morriss academy