Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Calvin Yang

St. Paul

Summary

Accomplished Credit Representative known for high productivity and strong task management capabilities. Focused on credit collections, analysis, and customer service, with expertise in negotiation and problem-solving. Achieved significant improvements in customer satisfaction through effective issue resolution. Experience includes optimizing credit policies to reduce delinquencies and enhance operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate Credit Representative

EcoLab
05.2023 - Current
  • Research past-due balances on accounts to determine order resolutions, collaborating with internal teams, sales, and customers.
  • Conduct regular credit reviews on existing accounts, adjusting credit limits and payment terms based on customer sales volume.
  • Actively work with customers and internal teams to recover over $3 million in outstanding debt.
  • Used SAP and Power BI to monitor and analyze customer accounts.
  • Help developed an Excel Credit Aging Macro to streamline reporting and communication.
  • Analyzed customer financial statements, credit reports, and other related documents to assess risk levels.

Checking and Receiving Specialist

Northern Wholesale Supply
02.2023 - 04.2023
  • Oversaw monthly activities related to account reconciliations, inventory management, fixed assets, incentives, prepaid expenses, accruals, and payroll entries.
  • Developed and implemented financial policies, procedures, and internal controls to ensure compliance and efficiency.
  • Established and maintained processes to ensure accurate inventory accounting and valuation.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Prepared work orders, bills of lading or shipping orders to route materials.

Admissions

Century College
01.2020 - 05.2022
  • Compiled and presented data on leads, applications, and enrollments, maintaining clear communication with administrators.
  • Collaborated with cross-functional teams to design and execute marketing campaigns across multiple channels, including email, events, and campus advertisements.
  • Supported email and telemarketing efforts to effectively engage and communicate with students and clients.
  • 2020-2021: Recommended and implemented improvements to the student tracking database, boosting productivity by 25%.

Education

Bachelor of Science - Marketing

Metropolitan State University
Saint Paul, MN

Skills

  • SAP and Power BI
  • Microsoft Excel
  • Financial reconciliation
  • Credit management and analysis
  • Cross-functional collaboration
  • Communication skills
  • Teamwork

Accomplishments

  • Help developed a Excel Macro to streamline the collection of past-due balances for corporate accounts, contributing to the recovery of over $3 million in outstanding payments 2023-2025.
  • Recommended and implemented improvements to the student tracking database, boosting productivity by 25%., 2020-2021

Certification

  • Google Analytics Certification
  • Microsoft Office Certification

Timeline

Associate Credit Representative

EcoLab
05.2023 - Current

Checking and Receiving Specialist

Northern Wholesale Supply
02.2023 - 04.2023

Admissions

Century College
01.2020 - 05.2022

Bachelor of Science - Marketing

Metropolitan State University

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Calvin Yang