Cameron Manzke
Lakefield,Minnesota
Summary
Used to dealing with front line teller work at BMO Harris with proficiency in using computers and answering phone calls. Used to inputting data from papers into a computer and just general data logging.
Overview
1
1
year of professional experience
Work History
Associate Banker
BMO Harris Bank
06.2024 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Balanced teller drawers and ATM cash.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Opened, closed, and updated accounts for customers.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Referred customers to other banking departments for specialized services.
- Maintained friendly and professional customer interactions.
Education
Jackson County Central
Jackson, MN06-2022
Skills
- Recordkeeping requirements
- Relationship building
- Consumer banking
- Audit procedures
- Check cashing and withdrawals
- Customer service
- Inbound customer calls
- Drawer balancing
- Reports and documents
- Data entry
- POS system operations
- Customer relations
Timeline
Associate Banker
BMO Harris Bank
06.2024 - Current
Jackson County Central
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