Cari Brooks

Enhanced client relationships to boost sales performance

Open and close store, balance daily cash drawe end of day, stock inventory, verify incoming inventory, train new employee, resolve customer issues.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.

• Managed customer inquiries, ensuring timely and effective resolution of issues.
• Collaborated with team members to enhance service delivery and customer satisfaction.
• Utilized CRM systems to track interactions and maintain accurate customer records.
• Assisted in training new representatives on company policies and procedures.
• Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Assisted mechanical engineer ordering a new receiving correct parts, processed incoming shipments, forklift operator, restocked parts and inventory control, assisted in researching vendors and parts to ensure the correct part was ordered and delivered when needed for work order,fire extinguisher certified, trained monthly to keep up on all OSHA regulation

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
• Enhanced operational efficiency, implementing new software tools across departments.
• Improved project delivery times with implementation of streamlined communication strategy.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Developed strong rapport with customers and created positive impression of business.
• Used in-store system to locate inventory and place special orders for customers.

• Developed and executed sales strategies to enhance market share and drive revenue growth.
• Led team of sales representatives, providing mentorship and fostering a high-performance culture.
• Analyzed customer data and market trends to identify new business opportunities.
• Collaborated with marketing to create targeted campaigns that increased lead generation.
• Monitored sales performance metrics, ensuring alignment with organizational goals and objectives.
• Established strong relationships with key clients, enhancing customer loyalty and satisfaction levels.
• Streamlined sales processes, increasing efficiency in lead conversion and follow-up activities.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.

• Developed and executed targeted sales strategies to enhance market penetration and customer engagement.
• Trained and mentored junior sales staff, fostering a collaborative team environment.
• Analyzed sales data to identify trends, adjust tactics, and improve overall performance.
• Collaborated with marketing teams to create promotional materials that align with sales objectives.
• Evaluated competitor activities to refine pricing strategies and maintain competitive advantage in the market.
• Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
• Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
• Assisted sales team with completing customer transactions and managing issues.
• Developed strong client relationships for repeat business and increased referrals.
• Completed store opening and closing procedures by counting drawers and managing security.
• Guided sales team in setting realistic yet challenging sales targets.
• Negotiated contracts with key clients to secure long-term partnerships.

• Directed daily operations, enhancing efficiency across departments and ensuring alignment with strategic goals.
• Developed and implemented performance metrics to monitor business outcomes and drive continuous improvement initiatives.
• Cultivated strong relationships with stakeholders, fostering collaboration to achieve operational excellence and customer satisfaction.
• Led cross-functional teams in executing projects, ensuring timely delivery while adhering to budget constraints.
• Oversaw financial performance, managing budgets and forecasting to optimize resource allocation across the organization.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.
• Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.