Carissa Metz
Quality Technician
Summary
Driven professional with proven track records at Didion Milling Inc, as well as Mayville Engineering Company, enhancing quality control and safety compliance. Excelled in roles requiring attention to detail and effective problem-solving, achieving significant process improvements. Skilled in collaboration and leveraging both technical and interpersonal skills to exceed employer expectations. Demonstrates a strong commitment to achieving results through teamwork and quality standards.
Overview
10
10
years of professional experience
Work History
Quality Assurance Technician
Didion Milling
05.2022 - 07.2024
- Sampled and evaluated incoming materials and outgoing products by completing measurements, visual inspections, and other established tests to establish quality and food safety compliance.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
Photo Technician Lead
Walgreens
11.2021 - 05.2022
- Accepted and completed in-person and online orders for photographs and photo merchandise.
- Provided high level of assistance to customers regarding special photo projects.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Maintained lab printers and processing equipment
- Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
- Commissioned third-party vendors and technicians to augment on-site technical support assets.
Robotic Brake Press Operator
Mayville Engineering Company
11.2019 - 04.2021
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Interpreted blueprints to follow correct sequence of bends and identify and set up proper tools to produce quality parts.
- Programmed CNC brake press to satisfy angular and dimensional specifications.
- Measured parts for accuracy using calipers, gauges, fixtures, and protractors.
- Made adjustments to machine operations and components to meet customer demand and maintain provided tolerances.
CNC Machining
Mayville Engineering Company
12.2018 - 12.2019
- Studied daily work instruction, sketches, drawings, blueprints and manuals to determine dimensions and tolerances accurately.
- Manually set up machinery, lathes and grinders and loaded raw materials using overhead cranes.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Closely monitored equipment to detect and report malfunctions, tool wear and prevent accidents.
- Used calipers, micrometers, indicators, gauges, fixtures and comparators to measure part accuracy.
Bar Manager
AmericInn Hotel & Suites
08.2015 - 10.2017
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Pharmacy Technician
Walgreen's Pharmacy
12.2014 - 09.2015
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Counted, measured and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Education
CNC Certification -
Moraine Park Technical College
05.2001 -
High School Diploma -
Waupun Area Senior High School
Waupun, WI 05.2001 -
Skills
Performing Gage Repeatability and Reproducibility studies
Using calipers, micrometers, and other measurement devices
Documenting findings using programs in Microsoft Office Suite
Written and verbal communication
Organization and Time Management
Attention to Detail
Collaboration and teamwork
Quality control guidelines
Technical knowledge
Drive to learn
Timeline
Quality Assurance Technician
Didion Milling
05.2022 - 07.2024
Photo Technician Lead
Walgreens
11.2021 - 05.2022
Robotic Brake Press Operator
Mayville Engineering Company
11.2019 - 04.2021
CNC Machining
Mayville Engineering Company
12.2018 - 12.2019
Bar Manager
AmericInn Hotel & Suites
08.2015 - 10.2017
Pharmacy Technician
Walgreen's Pharmacy
12.2014 - 09.2015
CNC Certification -
Moraine Park Technical College
05.2001 -
High School Diploma -
Waupun Area Senior High School
05.2001 -
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