Carlie Lindquist
Long Prairie
Summary
Insightful Deputy Sheriff with 2 years of experience in law enforcement environment and commitment to maintaining high levels of safety and organization. Proven leader with great and detail-oriented observation skills. Goal-oriented with a calm and focused demeanor in stressful situations. Also Positive and outgoing property and casualty insurance agent with strong customer service and team-building skills. Listens carefully to find out what customers want and recommends high-quality products targeted to meet specific needs. Collaborates with others to develop leads and create networks.
Overview
11
11
years of professional experience
Work History
Insurance Agent Assistant
Insurance Brokers of Minnesota
09.2022 - Current
- Monitored billing activities closely, ensuring prompt payment collection from customers while minimizing overdue accounts receivable balances.
- Developed strong relationships with clients through regular communication and personalized assistance.
- Conducted thorough research on various insurance products, staying up-to-date on industry trends and offerings.
- Handled claims processing efficiently, expediting settlements in a timely manner for satisfied clients.
- Managed office administrative tasks such as filing, data entry, and correspondence management to maintain an organized workspace.
- Provided exceptional customer service by promptly responding to inquiries, resulting in high retention rates.
- Provided exceptional service through timely follow-ups with clients, keeping them informed throughout the claims process.
- Educated clients on available auto insurance products, empowering them to make informed decisions regarding their coverage options.
Deputy Sheriff
Morrison County Sheriff Office
10.2020 - Current
- Served court documents and completed civil process duties for many cases.
- Provided public safety assistance at community events to maintain safe and secure environments.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
Military Police Officer
United States Air Force Guard
09.2015 - Current
- Supervised 24-hour police operation investigating civil disturbances on base.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Boosted operational planning efficiencies, directing dispatch movement for security response.
- Planned crime prevention measures and operated military police checkpoints and dispatch centers.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
- Maintained 100% accountability of assigned equipment
- Monitored gate activities, controlled traffic and responded to emergencies on base.
- Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
- Searched vehicles, for random anti-terrorism checks.
Chloride Dispatch
Knife River Materials
05.2022 - 09.2022
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities of truck drivers.
- Adjusted job assignments, routes and schedules to keep pace with customer needs, factoring in processes, employee knowledge and customer demands.
- Conducted monthly inventories of chloride materials to determine monthly production.
- Developed and maintained relationships with customers and suppliers through account development.
- Generated daily schedule for truck drivers based on customer needs and contracted dead lines.
- Generated and submitted invoices based upon established accounts or cash on delivery accounts.
Correctional Officer
Morrison County Sheriff Office
09.2018 - 07.2022
- Booked new inmates into facility and processed inmates for release.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Completed intake paperwork, fingerprints and searches.
- Notified victims of upcoming inmate releases.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
Clerk
Thielen Meats Of Little Falls
09.2013 - 12.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Received payment via cash, check, or card and processed promptly.
- Offered product samples to customers, generating additional sales through taste-testing.
- Created appealing food arrangements for party trays and specialized orders.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Accurately operated cash register to process customer payments.
Education
Associate of Applied Science - Criminal Justice
Central Lakes College
Brainerd, MN07.2020
High School Diploma -
Little Falls Senior High School
Little Falls, MN05.2015
Skills
- Public Safety
- Protecting People and Property
- Crime Scene Photographs
- Verbal and Written Communication
- Critical Thinking
- Time Management
- First Aid
- Report Writing
- Issuing Citations
- Emergency Response
- Problem Solving
- Directing Traffic
- Prisoner Transport
- Public Service
- Decision Making
- Interpersonal Skills
- Paperwork Submission
- Scheduling and Coordinating
Timeline
Insurance Agent Assistant
Insurance Brokers of Minnesota
09.2022 - Current
Chloride Dispatch
Knife River Materials
05.2022 - 09.2022
Deputy Sheriff
Morrison County Sheriff Office
10.2020 - Current
Correctional Officer
Morrison County Sheriff Office
09.2018 - 07.2022
Military Police Officer
United States Air Force Guard
09.2015 - Current
Clerk
Thielen Meats Of Little Falls
09.2013 - 12.2019
Associate of Applied Science - Criminal Justice
Central Lakes College
High School Diploma -
Little Falls Senior High School
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