Carlos Bernal Vazquez
Eden Prairie,MN
Summary
Accomplished Shift Lead Supervisor at Best Buy, skilled in team leadership and performance management. Excelled in utilizing Power BI for store improvements and consistently surpassed sales targets through effective coaching and customer relationship building. Skilled in adaptability and time management, driving teams towards their highest potential in the marketplace.
Overview
1
1
year of professional experience
Work History
Shift Lead Supervisor
Best Buy
03.2024 - Current
- Current Position after being a top performer was promoted in March 2023 to current as Shift Lead Supervisor
- Utilize Power BI to analyze areas for improvement in key metrics for the store, and facilitate employee performance.
- Assessed employees based on their performance regularly, providing feedback and coaching as necessary to improve results.
- Reach top rankings within the company in individual sales and memberships, and create a great customer experience.
- Demonstrated ability to manage a team of employees from being last in the company to now a top 300 store in the company.
- Inspire employees to reach the highest professional potential based on coaching's.
- Complete responsibilities as a Manager on Duty overseeing store operations during scheduled shifts and ensuring a smooth customer experience.
Sales Advisor
Best Buy
11.2023 - Current
- Began as a home theater sales advisor from November 2023 through March 2024.
- Worked as an Advisor in home theater that assisted in various departments across the store such as Appliances, computing, Mobile, and Customer. service, Warehouse.
- Use product knowledge and use Best Buy's signature behaviors to create the best customer experience.
Education
Bachelor of Business - Finance
University of Minnesota
Minneapolis, MN05-2027
High School Diploma -
Eden Prairie High School
Eden Prairie06-2023
Skills
- Team Leadership
- Decision Making
- Quick Learner
- Target Market Selling
- Time Management Skills
- Microsoft Power BI
- Team Motivation
- Coaching
- Adaptability
- Bilingual In Spanish And English
- Retail Sales
Timeline
Shift Lead Supervisor
Best Buy
03.2024 - Current
Sales Advisor
Best Buy
11.2023 - Current
Bachelor of Business - Finance
University of Minnesota
High School Diploma -
Eden Prairie High School
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