Carly Mroczka
MINNEAPOLIS
Summary
Committed and efficient front desk assistant offering over four years of solid skills in customer relations and resilience to handle challenges of fast paced environments. Good at multitasking and a self-motivated personality. Comfortable working alone or with others to foster an inclusive and efficient workplace.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Center Court Tennis Club
Broadview Heights, OH
10.2024 - 08.2026
- Greeted and assisted members and guests, creating positive first impressions and enhancing overall experiences.
- Scheduled court reservations and organized events, maximizing facility usage and improving member satisfaction.
- Provided administrative support, including data entry and maintaining accurate membership records.
- Facilitated onboarding of new members by clearly explaining club policies and services, ensuring smooth integration.
- Accurately operated the point-of-sale register, processed orders, and balanced the drawer.
Sales Associate
1811 Specialty Shop and Children's Shop
Brecksville, OH
04.2023 - 06.2024
- Assisted customers with product selection, enhancing overall shopping experience.
- Developed strong product knowledge to provide informed recommendations to customers.
- Operated point-of-sale systems accurately and efficiently.
- Trained new associates on sales techniques and customer service protocols effectively.
- Managed inventory levels, ensuring timely restocking of popular items.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Brecksville Broadview Heights High School
Brecksville, OH05.2026
Bachelor of Science - Health Sciences
University of Minnesota Rochester
Rochester, MN05.2030
Skills
- Customer service
- Attention to detail
- Time management
- Administrative support
- Problem-solving skills
- Team collaboration
- Listening skills
Timeline
Front Desk Receptionist
Center Court Tennis Club
10.2024 - 08.2026
Sales Associate
1811 Specialty Shop and Children's Shop
04.2023 - 06.2024
High School Diploma -
Brecksville Broadview Heights High School
Bachelor of Science - Health Sciences
University of Minnesota Rochester