Carrie Lichtblau
Lake City
Summary
Motivated, hardworking and passionate job seeker with strong organizational skills eager to secure an office support specialist position. Ready to help team achieve department goals.
Skilled in building customer relationships and understanding customer needs with interpersonal skills for providing superior customer service.
Overview
31
31
years of professional experience
Work History
Personal Shopper
Walmart
Red Wing, MN
09.2025 - Current
- My main responsibility is shopping for the items that customers have ordered and getting them shopped for quickly so they are ready to pick up at their designated time. I also help out with organizing the orders once they have been picked so they are ready to be taken out the customer in an orderly fashion. Customer service is a daily part of my job in the capacity of frequently answering questions that in-store customers have and directing them on where to find things in store and online.
Cashier
Lunchtime Solutions, Inc
Lake City, MN
08.2022 - 08.2025
- In my three years at Lunchtime, my primary position was cashier/account coordinator at the elementary school. Responsibilities included mainly cashier duties during breakfast and lunch. Between mealtimes I answered emails, ordered items for the snack cart and prepped it, helped in prepping sandwiches, salads, fruits and veggies, and any other items that needed to be prepared. I also assisted in inventory and unloading the weekly truck as well as helping with dishes, mopping, and general daily clean up to ensure a sanitary environment. I was also kitchen manager for 2 months at the high school where I was responsible for overseeing the entire kitchen.
Stay at Home Mom
Lake City, MN
03.2020 - 08.2022
- I do the laundry and dishes for our family of 5 on a daily basis as well as make sure that everyone is up and ready to get to where they need to be on time. I also make sure that general cleaning is done to keep our house in order. I prepare supper nightly and occasionally fix desserts and snacks as well as potluck items for church. I am also in charge of running the household budget and economizing our funds on a monthly basis to best stretch our dollars.
Data Entry Specialist
Bic graphic
Red Wing, MN
01.2020 - 03.2020
- Entered customer orders into the system with speed and efficiency to help maximize turn around times as well as assisted customers via email with issues and corrections needed to their orders.
Customer Service
Menards
Red Wing, MN
08.2019 - 01.2020
- Worked mostly in the capacity of opening the store and greeting guests and assisting them with directions and in returning and exchanging items not to their liking
- Handled rental contracts for guests looking to rent tools and flooring devices to help with household diy
- As a cashier I handled the quick and accurate process of helping guests purchase goods.
- Was considered for front end management program
Nursing Assistant, Registered
Lake City Care Center
Lake City, MN
08.2018 - 08.2019
- Provide assistance to numerous customers to ensure a quality of life in activities of daily living.
- Use computer program PointClickCare to chart and document on numerous statistics and observances over the course of a shift.
- Regularly work with other staff members in a wide variety of tasks in a fast-paced environment while complying with state and local regulations.
- Interpret various forms of verbal and non-verbal communication from residents to ensure proper care is received.
Documentation Specialist
Mayo Clinic-Rochester
Rochester, MN
04.2000 - 04.2018
- Used a wide variety of computer programs to accurately maintain medical records for patients.
- Provided documentation assistance for 12 departments on a regular basis as well as hospital and emergency department assistance.
- Maintained a quality standard of 98% or higher accuracy with all documentation.
- Provided documentation in a timely manner to ensure a quality patient experience.
- Worked independently in a home telecommuting position for 11 of the 18 years demonstrating an ability to work independently while maintaining integrity of sensitive patient materials as well as accuracy and quality.
Nursing Assistant, Registered
Lake City Care Center
Lake City, MN
06.1995 - 04.2000
- Provided assistance to numerous customers to ensure a quality of life in activities of daily living.
- Used paper and charting methods to communicate and document various statistics and observances over the course of a shift to nursing staff.
- Regularly work with other staff members in a wide variety of tasks in a fast-paced environment while complying with state and local regulations.
- I was the preceptor/trainer for new nursing assistants to the evening shift. In this role I ensured that new employees were familiar with where things in our building were located, the procedures and schedules we had in place to complete our jobs, and also ensured that they demonstrated they were able to complete these tasks effectively and safely in an independent capacity.
Education
High school diploma -
Lake City, MN06-1996
Skills
- Medical transcription
- POS
- Data entry
- Customer service
- Medical records handling
- Communication skills
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Prioritizing orders
- Verifying order accuracy
- Documentation and reporting
- Accurate money handling
Timeline
Personal Shopper
Walmart
09.2025 - Current
Cashier
Lunchtime Solutions, Inc
08.2022 - 08.2025
Stay at Home Mom
03.2020 - 08.2022
Data Entry Specialist
Bic graphic
01.2020 - 03.2020
Customer Service
Menards
08.2019 - 01.2020
Nursing Assistant, Registered
Lake City Care Center
08.2018 - 08.2019
Documentation Specialist
Mayo Clinic-Rochester
04.2000 - 04.2018
Nursing Assistant, Registered
Lake City Care Center
06.1995 - 04.2000