Carter Stoick
Hutchinson
Summary
Dynamic professional with extensive experience in compliance testing at Tanknology, excelling in troubleshooting mechanical issues and enhancing team performance. Proven ability to train staff and optimize processes, ensuring high-quality service delivery. Skilled in network security and project planning, with a strong focus on customer satisfaction and operational efficiency.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Compliance Tester
Tanknology
11.2023 - Current
- Conducted tests and diagnostic procedures such as Line tests, Leak Tests, checking monitoring equipment, measuring drop tubes
- Updated quality control records and reports.
- Operated and maintained testing equipment.
- Followed safety protocols while handling hazardous materials and while in hazardous spaces
- Assisted in developing inspection and testing protocols.
- Provided technical support to production personnel.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Investigated customer complaints to take necessary corrective actions.
- Trained other workers in inspection and testing procedures.
- Repaired faults, replaced broken parts, troubleshooting failing systems, certifying passing equipment
Broadband Technician
Mediacom
04.2023 - 11.2023
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- Provided customer with information and requirements for all services.
- Trained new employees to properly perform installations and repairs.
- Utilized industry equipment to analyze, identify, and resolve technical problems.
- Responded to service requests during and after business hours.
- Installed wiring, cabling and networking hardware on customer premises.
Postal Support Employee
United States Post Service
06.2022 - 04.2023
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Provided service and sales to walk-in customers.
- Sorted mail according to size, shape and destination for Postal Carriers to deliver mail & packages
- Drove to various Post Offices to deliver Express shipping mail packages
- Planned Postal Carrier routes for the day
Manager
McDonald's Restaurant
03.2018 - 08.2021
- Trained existing employees to improve team agility and performance for the entire store. Trained in new managers
- Resolved employee conflicts, customer complaints, actively listening to concerns and finding appropriate middle ground or ways to improve the experience for the customer
- Troubleshooted electronic systems, installed new electronic equipment, worked on store equipment to maintain proper functionality
- Served customers
- Created employee schedules, did inventory counts for store, unloaded truck deliveries
- Social media manager for this particular location
Education
High School Diploma -
New Century Academy
Hutchinson, MN03-2020
Skills
- Reporting and analysis
- Troubleshooting mechanical and electrical issues
- Working with customers
- People management
- Documentation, inventory counting, optimizing workload to be more efficient
- Product testing
- Wireless networking
- Network security
- Network troubleshooting
- Equipment installation and maintenance
- Service calls
- Route planning
- Postal regulations
- Expenses tracking
- Staff training and development
- Project planning
Accomplishments
- Supervised team of 15-20 staff members.
- Achieved new customer record, managing 176 cars through a drive-thru in the span of an hour
- Brought in new clientele for Tanknology
- Helped via feedback to create more robust and reliable monitoring equipment at gas stations
Certification
Veeder-Root equipment certified
OTP II certified
Food-safe certified
Confined space entry certified
Timeline
Compliance Tester
Tanknology
11.2023 - Current
Broadband Technician
Mediacom
04.2023 - 11.2023
Postal Support Employee
United States Post Service
06.2022 - 04.2023
Manager
McDonald's Restaurant
03.2018 - 08.2021
High School Diploma -
New Century Academy
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