Carter Kennedy
Saint Paul
Summary
Dynamic professional with a proven track record in enhancing operational efficiency and customer satisfaction at BTD. Excelled in quality control and delivery services, leveraging strong communication skills and critical thinking. Demonstrated reliability and professionalism, achieving significant improvements in production and service delivery.
Overview
8
8
years of professional experience
Work History
Delivery Rider
Push Pedal Pull
01.2021 - 06.2025
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Collaborated with team members to coordinate delivery schedules and meet daily targets efficiently.
Quality Control Inspector
BTD
10.2020 - 02.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
Oven Operator
Sol
06.2019 - 09.2020
- Checked temperature control to maintain proper conditions.
- Collaborated with maintenance technicians to troubleshoot equipment issues, minimizing downtime.
- Adapted quickly to changing demands or priorities while maintaining focus on achieving desired outcomes efficiently and effectively.
- Improved production efficiency by consistently monitoring and adjusting oven temperatures and conveyor speeds.
- Met production deadlines consistently through effective time management strategies during busy periods.
Car Wash Detailer
Paradise Car Wash
10.2017 - 02.2018
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained a clean and organized work environment for efficient service delivery.
Education
High School Diploma -
Dakota County Technical College
Rosemount, MN05-2025
Skills
- Professionalism and courtesy
- Traffic rules compliance
- Reliability and punctuality
- Safety awareness training
- Strong communication skills
- Tech-savviness
- Critical thinking
- Time management
- Teamwork and collaboration
- Clean driving record
Accomplishments
- Resolved product issue through consumer testing.
- Initiated 3 new routes that reduced delivery time by 10%.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Delivery Rider
Push Pedal Pull
01.2021 - 06.2025
Quality Control Inspector
BTD
10.2020 - 02.2021
Oven Operator
Sol
06.2019 - 09.2020
Car Wash Detailer
Paradise Car Wash
10.2017 - 02.2018
High School Diploma -
Dakota County Technical College
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