Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Oveson

INTERNATIONAL FALLS

Summary

Dynamic and detail-oriented professional with proven ability to apply emergency protocols and stress tolerance to enhance public safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

E911 Dispatcher/Adult Corrections Officer

Koochiching County Sheriffs Department
02.2025 - Current
  • Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
  • Operated emergency response systems to update and retrieve up-to-date information for first responders.

Transport Driver

Koochiching County Sheriffs Department
11.2024 - Current
  • Communicated with dispatch to convey delays and adjust delivery plans.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Restrained violent or non-compliant patients in emergency situations.

Gas Station Clerk

Edwards Oil
06.2024 - 08.2025
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained inventory of all saleable items.
  • Ensured all vendors were helped in a reasonable time
  • Ensured all shipping products were delivered in pristine condition
  • Count employer safe daily
  • Complete and enter in information from reports printed based on the previous day
  • Check and ensure all customers are of age when buying products with an age limit
  • Sell and handle propane tanks with care, and caution.

Waitress and Cabin Cleaner

Island View Lodge
03.2024 - 08.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Waitress

Blackwood's Bar and Grill
01.2022 - 03.2024
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Account Manager

Allied Universal Services
04.2023 - 09.2023
  • Contributed to event marketing, sales and brand promotion.
  • Recorded accurate and efficient records in customer database.
  • Consulted with businesses to supply accurate product and service information.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Ensure employee payroll was completed on time and accurately.
  • Complete schedules with a grace period to ensure all needs were being met.
  • Complete order sheets weekly
  • Track supplies that were used each day, making a spreadsheet for each months usage.

Corrections Officer

NorthEast Regional Corrections Center
05.2022 - 02.2023
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Oversaw and maintained custody of 100+ inmates in maximum security, general population, and the secure housing units.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
  • Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.

Education

No Degree - Accounting And Business

Rasmussen College
Moorhead, MN

Certificate - Medical Billing And Coding

Rasmussen College
Moorhead, MN
09-2022

High School Diploma -

East Grand Forks Senior High School
East Grand Forks, MN
01-2016

Skills

  • Emergency protocols
  • Stress tolerance
  • Decision-making
  • Task prioritization
  • Listening skills
  • Data entry
  • Problem-solving abilities
  • Time management
  • Multitasking Abilities
  • Computer literacy

Timeline

E911 Dispatcher/Adult Corrections Officer

Koochiching County Sheriffs Department
02.2025 - Current

Transport Driver

Koochiching County Sheriffs Department
11.2024 - Current

Gas Station Clerk

Edwards Oil
06.2024 - 08.2025

Waitress and Cabin Cleaner

Island View Lodge
03.2024 - 08.2024

Account Manager

Allied Universal Services
04.2023 - 09.2023

Corrections Officer

NorthEast Regional Corrections Center
05.2022 - 02.2023

Waitress

Blackwood's Bar and Grill
01.2022 - 03.2024

No Degree - Accounting And Business

Rasmussen College

Certificate - Medical Billing And Coding

Rasmussen College

High School Diploma -

East Grand Forks Senior High School

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