Casey Svendsen
Thief River Falls
Summary
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
3
3
years of professional experience
2029
2029
years of post-secondary education
1
1
Certification
Work History
Shift Manager
McDonald's
Thief River Falls
12.2023 - 12.2025
- Supervised team members during shifts to ensure smooth operations.
- Managed inventory levels and organized stock for efficient access.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all closing duties were completed accurately according to established guidelines.
- Handled customer complaints to best satisfy customers
- Managed daily cash intake by counting out registers and tabulating profits.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Farm Hand
Svendsen Farms
Oklee
09.2022 - 11.2023
- Operated and maintained farm equipment for efficient crop production.
- Maintained cleanliness and organization of farm facilities and equipment.
- Maintained farm equipment such as tractors, harvesters, and other machinery.
- Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
Education
Associate of Arts - Liberal Arts
Northland Community And Technical College
Thief River Falls, MN 09.2019 - 05.2024
Red Lake County Central High School
Oklee, MNSkills
- Team supervision
- Employee training
- Cash handling
- Customer service
Certification
ServSafe Food Manager
Timeline
Shift Manager
McDonald's
12.2023 - 12.2025
Farm Hand
Svendsen Farms
09.2022 - 11.2023
Associate of Arts - Liberal Arts
Northland Community And Technical College
09.2019 - 05.2024
Red Lake County Central High School