Cassandra Greer
Monticello
Summary
Industrious property manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Sand Companies Inc.
09.2023 - Current
- Process annual renewals for all residents.
- Assist property manager with daily property tasks.
- Coordinated appointments to show marketed properties.
- Complete move-in paper and move in process for new residents.
- Complete all late rent and eviction notices to stay compliant.
- Increase tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Coordinated appointments to show marketed properties.
- Take prospect applications and begin processing applications, as well as collect documentation needed.
- Keep properties in compliance with local, state and federal regulations.
- Implement and enforce policies and procedures to maintain properties to highest standards.
- Communicated effectively with owners, residents, and on-site associates.
- Respond to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Registration Specialist
Stellis Health
07.2020 - Current
- Processed cancellations, changes or special requests promptly.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Distributed informational materials to patients, including necessary forms and important brochures covering hospital procedures and rules.
- Assembled and disassembled patient charts based on specific departmental policies.
- Imaged and scanned patient and registration documentation into electronic patient record via Epic.
- Identified non-participating and out-of-network insurance plans and worked with patients and providers to address situations.
- Accurately inputted all patient and insurance information into company's computer system using Epic.
- Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Scheduled 30+ appointments using computerized calendars in Epic.
Contracting Coordinator
Simplicity Life
10.2019 - 07.2020
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Worked with insurance carriers to resolve contracting problems, improve operations and provide exceptional customer service
- Monitored social media and online sources for industry trends.
- Worked with insurance agents to understand requirements and provide exceptional contracting service
- Developed team communications and information for contracting meetings
- Upheld complete confidentiality of all submitted information according to release guidelines
Mortgage Loan Coordinator
Symmetry Lending
08.2018 - 10.2019
- Assessed clients' financial situations to develop strategic financial planning solutions
- Meet clients to generate new business and negotiate contracts
- Coordinate closing process with attorneys, title companies and government clerks
- Upheld complete confidentiality of all submitted information according to release guidelines
- Handled any conditions sent from underwriting departments
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues
- Submitted completed packages in timely manner
- Maintained compliance with privacy and security requirements, as well as federal statutes covering loans
- Audited financial services clients, including banks and asset management companies
- Organized financial analysis, market research and due diligence filings materials for potential investors
- Advised clients on mortgage, educational and personal loans
- Handled various accounting transactions
- Effectively managed more than 50 client relationships
Loan Associate
Finance of America Mortgage
11.2016 - 08.2018
- Receive and sort applications
- Review all asset and income documents
- Pull credit reports
- Request tax transcripts and credit verifications
- Request and receive documentation from applicant
- Sort and stack necessary documents
- Input all information into Integra & XDOCS
- Advise Loan Officer and processor what is still needed
- Handle processing of all title documents
- Submit files to Underwriting
Assistant Property Manager /Marketing Coordinator
Granite City Real Estate
10.2015 - 10.2016
- Assisted producing monthly statements
- Recorded HOA meeting notes/minutes
- Weekly walk thru of all managed properties
- Filing collections
- Coordinating with contractors and vendors
- Assisted overseeing apartments, commercial properties and homeowner associations
- Website designer
- Assisted design of floor plan printouts for commercial properties
- Oversee all marketing done within the company
- Design and management of all company social media accounts
- Input ideas and designs for new construction properties
- Creating logos for company use and new property usage
Education
Associate of Arts - Business Management
St. Cloud State University
St. Cloud, MN2013
Skills
- Strong verbal communication
- Extremely organized
- Works well under pressure
- Financial budgeting and reporting
- Tenant and eviction laws
- Customer service-focused
- Property tours and inspections
- Budgeting
- Invoicing
- Legal Documentation
- Accounting
Timeline
Assistant Property Manager
Sand Companies Inc.
09.2023 - Current
Registration Specialist
Stellis Health
07.2020 - Current
Contracting Coordinator
Simplicity Life
10.2019 - 07.2020
Mortgage Loan Coordinator
Symmetry Lending
08.2018 - 10.2019
Loan Associate
Finance of America Mortgage
11.2016 - 08.2018
Assistant Property Manager /Marketing Coordinator
Granite City Real Estate
10.2015 - 10.2016
Associate of Arts - Business Management
St. Cloud State University
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