Cassandra Quist
Menards
SAINTPAUL
12
years of professional experience
Proven sales associate with over a decade of experience in customer service and team collaboration. Skilled in time management, problem-solving, and operational efficiency, contributing to heightened customer satisfaction and achieving sales goals.
Work History
Sales Associate
12 Years 4 Months- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained organized sales floor, ensuring merchandise displays were visually appealing and stocked.
- Processed transactions accurately using point-of-sale systems while adhering to company policies.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Trained new associates on product knowledge, customer service techniques, and operational procedures.
- Resolved customer inquiries and complaints efficiently to maintain high levels of satisfaction.
- Conducted regular inventory checks to ensure accurate stock levels and minimize discrepancies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier Team Lead
9 Months- Supervised cashier team, ensuring efficient transaction processes and customer satisfaction.
- Implemented workflow improvements, enhancing checkout speed and accuracy.
- Trained new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and issues, maintaining high service standards.
Education
High School Diploma
Skills
Customer service
Time management
Task prioritization
Teamwork and collaboration
Timeline
Cashier Team Lead
Menards
05.2021 - 02.2022Read More
Sales Associate
Menards
10.2012 - 02.2025Read More
North High
High School Diploma
Read More