Cassidy Disrud
Minneapolis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
StepUp Student Office Assistant
Augsburg University
08.2023 - Current
- Performed independent research to build organization and contact connections within the industry data base.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Performed research to collect and record industry data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Insight StepUp Internship
Hazelden Betty Ford
10.2022 - 12.2022
- Attended various staff meetings to observe effective interdepartmental communication styles
- Interacted directly with multiple departments to learn their contribution organizations mission
- Displayed superior technology skills and was comfortable navigating multiple platforms
- Ability to manage time effectively while working completely remote
- Managed time efficiently in order to complete all tasks within deadlines
Customer Experience Guide
Awakenings Gifts And Guidance
07.2022 - 09.2022
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
- Maintained up-to-date knowledge of product and service changes.
Kitchen Staff Member
Davanni's Pizza & Hot Hoagies
12.2021 - 03.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Canvasser
Mad City Windows and Bath
08.2021 - 11.2021
- Navigated and adapted to a constantly changing environment
- Communicated with hundreds of individuals daily navigating diverse personalities
- Demonstrated ability to perform and tailor sales tactics instantly
- Educated potential customers about the company’s mission and services
Kitchen Staff
Davannis Pizza and Hot Hoagies
03.2021 - 08.2021
- Interacted with customers directly providing quality customer service
- Created inviting and customer-focused environment
- Ability to follow proper health code guidelines and procedures
Education
Masters in Addiction Counseling - Integrated Recovery For Co-Occurring Disorders
Hazelden Betty Ford Graduate School
Center City, MN08.2026
Bachelor of Arts Degree - Psychology
Augsburg University
Minneapolis, MN05.2023
Skills
- Decision-Making
- Dependable and Responsible
- Excellent Communication
- Flexible and Adaptable
Accomplishments
StepUp Gala Fundraiser Student Speaker May 2023
Certification
- Bloodborne Pathogens Certification - May 2023 to May 2024
- Basic Life Support Certification - May 2023 to May 2025
- First Aid/CPR Certified May 2023 to May 2025
- Peer Recovery Specialist 46 Hour Training - May 2023
Timeline
StepUp Student Office Assistant
Augsburg University
08.2023 - Current
Insight StepUp Internship
Hazelden Betty Ford
10.2022 - 12.2022
Customer Experience Guide
Awakenings Gifts And Guidance
07.2022 - 09.2022
Kitchen Staff Member
Davanni's Pizza & Hot Hoagies
12.2021 - 03.2022
Canvasser
Mad City Windows and Bath
08.2021 - 11.2021
Kitchen Staff
Davannis Pizza and Hot Hoagies
03.2021 - 08.2021
Masters in Addiction Counseling - Integrated Recovery For Co-Occurring Disorders
Hazelden Betty Ford Graduate School
Bachelor of Arts Degree - Psychology
Augsburg University
- Bloodborne Pathogens Certification - May 2023 to May 2024
- Basic Life Support Certification - May 2023 to May 2025
- First Aid/CPR Certified May 2023 to May 2025
- Peer Recovery Specialist 46 Hour Training - May 2023
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