Cassidy Stehley
Farmington
Summary
Dedicated professional with strong customer service skills. Experienced in resolving complaints and improving guest satisfaction through effective communication and teamwork.
Overview
9
9
years of professional experience
Work History
Club Attendant
West End Trap Club
Eagan, MN
07.2024 - Current
- Ensured cleanliness and organization of club facilities to enhance guest experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in the setup and breakdown of events, ensuring seamless operations during busy periods.
- Monitored equipment usage and maintained safety standards for all guests and staff.
Team Lead
Panera Bread
Eagan, MN
07.2023 - Current
- Supervised daily operations to ensure efficient workflow and high standards of customer service.
- Trained and mentored team members, fostering a collaborative and motivated work environment.
- Implemented process improvements that enhanced operational efficiency and reduced wait times.
- Monitored inventory levels, ensuring timely restocking and minimizing waste.
- Resolved customer complaints promptly, maintaining satisfaction and loyalty through quality service.
Cashier
Home Depot
Rosemount, MN
03.2022 - 10.2022
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained organized and clean checkout areas to enhance customer experience.
- Trained new cashiers on operational procedures and company policies.
Assistant Teacher
Hollys Dance and Mentorship
Lakeville, MN
08.2017 - 09.2018
- Supported students during choreography sessions, fostering a positive learning environment.
- Organized classroom activities, ensuring smooth transitions between lessons and exercises.
- Provided regular progress reports to lead teacher, aiding in the evaluation of student development and growth.
Education
Bachelor of Science - Communication Sciences And Disorders
University of Northern Iowa
Cedar Falls, IA05.2028
Skills
- Cash handling proficiency
- Team player attitude
- Cleaning procedures
- Food and beverage service
- Time management
- Multitasking
- Excellent communication
- Team leadership
Timeline
Club Attendant
West End Trap Club
07.2024 - Current
Team Lead
Panera Bread
07.2023 - Current
Cashier
Home Depot
03.2022 - 10.2022
Assistant Teacher
Hollys Dance and Mentorship
08.2017 - 09.2018
Bachelor of Science - Communication Sciences And Disorders
University of Northern Iowa