Cassie Henry
Minneapolis
Summary
I am a high-energy, results-driven professional strong communication and organizational skills. I thrive in fast-paced environments and bring broad customer service experience across a wide variety of industries.
Overview
8
8
years of professional experience
Work History
Sr. Business Analyst (Contract)
Old Republic Title Company
10.2024 - 11.2025
- Collaborated with cross-functional teams to gather requirements and define project scope.
- Created detailed documentation to support system enhancements and improve process workflows.
- Analyzed business processes to identify improvement opportunities and optimize operations.
Sr. Business Analyst (Contract)
Blue Cross Blue Shield of MN
02.2023 - 08.2024
- Conducted in-depth business analysis to drive successful implementation of vendor-designed sales incentive application.
- Collaborated with internal technology teams to create user stories and acceptance criteria, ensuring alignment with commercial sales application objectives.
- Analyzed current workflows and crafted detailed process maps to guide the adoption of innovative technologies.
- Established collaborative relationships with vendors and stakeholders to clarify scope requirements and ensure effective implementation of RAID documentation.
- Designed and implemented communications and training initiatives to improve collaboration with business partners and user groups.
Sr. Business Analyst (Contract)
Dorsey & Whitney LLP
04.2021 - 12.2022
- Coordinated cross-functional teams to identify requirements and define project scope, ensuring alignment on objectives.
- Facilitated workshops to engage stakeholders and extract insights for strategic initiatives, fostering collaboration and shared vision.
- Analyzed business operations to identify inefficiencies and recommend strategic enhancements, leading to improved decision-making.
Sr. Business Analyst
Ameriprise Financial Services
04.2018 - 04.2021
- Developed and maintained comprehensive business and functional requirements documentation.
- Managed documentation of requirement traceability and quality audits, ensuring compliance and accuracy across all project phases.
- Coordinated user acceptance testing processes for various projects, validating functionality and optimizing user experience.
- Analyzed technology initiatives to enhance support for wealth management projects, improving alignment with business goals.
Education
Bachelor of Arts - Communications And Business Administration
Minot State University
Minot, NDSkills
- Microsoft Office proficiency
- Strong Attention to Detail
- Record keeping
- Customer-Service Focus
- Effective Communicator
- Relationship Builder
- Team Player
- Independent Worker
Timeline
Sr. Business Analyst (Contract)
Old Republic Title Company
10.2024 - 11.2025
Sr. Business Analyst (Contract)
Blue Cross Blue Shield of MN
02.2023 - 08.2024
Sr. Business Analyst (Contract)
Dorsey & Whitney LLP
04.2021 - 12.2022
Sr. Business Analyst
Ameriprise Financial Services
04.2018 - 04.2021
Bachelor of Arts - Communications And Business Administration
Minot State University